Banquet Supervisor PT

SUMMARY

Provides exceptional customer service to internal and external catering guests and is responsible for overseeing set-up, service and clean-up of all catered events. Provides direction and supervision to banquet servers and bartenders.

DUTIES AND RESPONSIBILITIES

• Deliver first class customer service to all guests at catered events ensuring all special requests and needs are communicated to management
• Supervise banquet staff and efficiently delegate responsibilities to ensure the success of all events
• Execute all catered events with a strong emphasis on all details and the overall guest experience
• Ability to set-up catered events with care to all details and department standards
• Ability to efficiently and accurately service all guests in buffet, station and plated meal environments
• Ability to meet and supervise all service standards including, but not limited to, tray carrying, wine service, table service and buffet service
• Ensure thorough break-down and clean-up all catering equipment and supplies following events, ensuring proper care and storage of all equipment, supplies, food and beverage
• Complete tasks in a variety of environments as assigned by management to include in-door and out-door catering through the property
• Special projects and assignments as business dictates

SUPERVISORY RESPONSIBILITIES

• This role will supervisor pt staff during catering events

SKILLS AND QUALIFICATIONS

• Ability to effectively communicate in English, written and verbal
• Ability to prioritize and multi-task in a high paced environment
• Ability to trouble shot and within department guidelines, immediately resolve deficiencies
• Ability to work as a team leader in a diverse environment
• Ability to stand and walk for extended periods of time
• Ability to repeatedly lift a minimum of 50 pounds
• 18 years of age or older
• Flexible schedule; nights, weekends and holidays may be required
• Ability to fully commit to all home football games and other full stadium events

PHYSICAL DEMANDS

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions