The Foundation

We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We provide an exceptional benefits package to employees and their families which include comprehensive medical, dental, and vision coverage with no premiums, generous paid time off, paid family leave, foundation-paid retirement contribution, regional holidays, and opportunities to engage in several employee communities. As a workplace, we’re committed to creating an environment for you to thrive both personally and professionally.

The Team

The vision of the Gates Foundation’s U.S. Program (USP) works to ensure all students in the US have access to educational opportunities, from Pre-K to postsecondary, that enable them to develop the knowledge, skills, and agency needed thrive as adults and contribute to their communities. Our goal is to make sure more students are on track to obtain a postsecondary credential with labor market value such that race/ethnicity and income are no longer predictors of student success.

The USP Office of the President (OOP) aims to amplify US programs’ impact by aligning and delivering cross-team strategic and operational resources and insights as well as leading cross-cutting programmatic portfolios while fostering a high integrity culture.

Our mission is to:
Ensure optimal impact of division programs and operations, and high standards of stewardship through performance management and the strategic allocation of resources.

Deliver division-wide supports to program teams to bolster capacity and drive the implementation and associated change management of programmatic and operational initiatives.

Partner with program teams to ensure alignment of strategic priorities and actively establish understanding of USP progress and learning across USP and foundation leadership.

Your Role

The Officer, Business Process Management facilitates and supports cross-cutting operational and programmatic priorities for the US Program’s DEI-related initiatives, USP Learning, and the programmatic portfolios managed by OOP, and may include others over time. This role is responsible for supporting program design, development of content, project management, partner management, communications, and execution of a wide range of strategy and operational processes across multiple audiences, initiatives, and portfolios.

This position is a limited-term position for 9 months. Relocation will not be provided.

What You’ll Do

• Partner closely with the project teams to design and implement the strategies, build content and approaches to processes. This role supports the lead execution to deliver value by supporting scope definition, analysis, design, change management, and execution.
• This role drives facilitation, project management, partner management and accountability on action items, develops and implements complex project plans, and coordinates and oversees project activities, ensuring alignment with organizational objectives and timelines. Monitors progress, identifies potential risks, and provides recommendations on mitigation strategies. Proactively identifies opportunities for your projects to advance their mission and operate more efficiently.
• You are responsible for drafting source documents, reports, presentations, and communications for a variety of purposes and audiences, summarizing developments and recommendations for program areas and internal and external partners in highly collaborative and iterative settings.
• Support the shaping of the team measurement, learning and evaluation strategy for the initiative. Help design and operationalize processes and systems which will feed data and analysis from the initiative and research back into key team decisions about the initiative.
• Interact and communicate clearly and consistently with internal stakeholders and partners in the field. Provide leadership and support for day-to-day team operations, ensuring effective communication, collaboration, and resource allocation.
• Execute implementation process or systemic change that is consistent and aligns with the initiative’s strategy and the division’s rhythm of the business. Includes assessing current and future state, deeply understanding the context and affected impact of changes, developing change management plans, and executing the implementation and rollout in an inclusive and learning-based approach across multiple teams and partners.

Your Experience

Knowledge and skills for this role include:

• Creative problem solver: Approaches tasks with wise discernment a qualitative and integrates both qualitative and quantitative analysis of data to create options for a path forward.
• Demonstrated initiative: Offers proactive solutions to unstructured problems with little oversight, high energy, and a positive attitude.
• Collaboratively build and co-create content: Drives projects both independently and in partnership with collaborators and partners in highly generative settings.
• Communication: Employs excellent interpersonal abilities; good listening and verbal skills. Interacts and communicates clearly and consistently across the team, grantees, and partners. Has awareness of reputation, positioning, and brand management. Employs excellent writing skills and has exceptional abilities to create digestible presentation materials communicating complex and dense information.
• Partnership and Relationship Building: Demonstrates confident internal and external ambassador for the organization and demonstrates strong interpersonal abilities and is adaptable and flexible.
• Strategic Ability: Anticipates future opportunities and consequences, demonstrates innovative approach to work, ability to identify and prioritize what’s important in any project.

Core capabilities for success in this role include:

• Complex Project / Program Management: Effectively uses a detailed approach to planning, organizing, advising, supervising and accomplishing the goals of a project(s) requirements and activities to meet objectives.
• Thrives in Ambiguity: Orchestrates shifts strategically and effectively; comfortably handles risk and uncertainty. Demonstrates the ability to function in unstructured work environments and/or uncertain conditions.
• Analytical Thinking: Uses facts and available information to develop logical assumptions. recognizes inconsistencies between facts and/or data, and draws correct inferences from information
• Collaboration/ Relationship Building: Develops and maintains productive working relationships with team members and internal partners through strong communication skills. Obtains collaboration from others; seeks and encourages mutually beneficial alternatives.
• Generative Thinking: Approaches work with curiosity; able to receive and offer constructive feedback as part of the iterative process; consults across partners and leadership to improve impact and processes and to ensure optimal learning, decision making, and collaboration
• DEI Approach: Understands and values differences in others. Seeks input from and values the uniqueness of people of diverse groups and cultures. Challenges practices or policies that may be exclusionary.
• Content Developer: Holds the pen for content development and drives the iterative process ensuring completion of tasks, incorporation of input, version control, and final product. MLE expertise: This individual will also support their team with high quality synthesis of data and partner analysis of key issues, making sure that new data from partners, grants and projects is collected, analyzed and the results fed back into the strategic decision-making processes and communicated with key internal team members and external partners.

Must be able to legally work in the country where this position is located without visa sponsorship.

The salary range for this role is $140,200 to $210,200 USD. We recognize high-wage market differences in Seattle and Washington D.C., where our offices are located. The range for this role in these locations is $152,800 to $229,200 USD. As a mission-driven organization, we strive to balance competitive pay with our mission. New hires salaries are typically between the range minimum and the salary range midpoint. Actual placement in the range will depend on a candidate’s job-related skills, experience, and expertise, as evaluated during the interview process.

#LI-AD1

Hiring Requirements

As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.

Candidate Accommodations

If you require assistance due to a disability in the application or recruitment process, please submit a request here.

Inclusion Statement

We are dedicated to the belief that all lives have equal value. We strive for a global and cultural workplace that supports ever greater diversity, equity, and inclusion — of voices, ideas, and approaches — and we support this diversity through all our employment practices.

All applicants and employees who are drawn to serve our mission will enjoy equality of opportunity and fair treatment without regard to race, color, age, religion, pregnancy, sex, sexual orientation, disability, gender identity, gender expression, national origin, genetic information, veteran status, marital status, and prior protected activity.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements