Billing/ Admin Co-ordinator

Billing/Admin Co-Ordinator 

As a DHL Billing/Admin Co-Ordinator, you’ll use your talents to create innovative solutions and shape the future across our business. Join a global network of passionate experts – backed by the latest technology, to take your career to the next level.

Key Responsibilities of the Role Includes

• Timely invoicing and cost allocation to operational Jobs files.
• Ensure invoicing adheres per customer POs.
• Costs correctly accrued in the billing month.
• Monthly reporting on file profitability.
• Reporting on any file profitability deviations.
• Ensure all customer enquiries are logged and responded to within agreed time lines.
• Develop relationships with customers (internal/external)
• Assist with other administrative duties i.e. credit control /accounts payable queries.
• Support with finance administration of tasks.
• Assist in the preparation of presentations & reporting.
• Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g., anti-corruption.
• Participate in Monthly Team briefing sessions and weekly performance dialog meetings.
• Complete all statutory and mandatory training as and when required.
• Work confidently with Microsoft Office and particularly Excel.
• Working with variety of internal systems and have good knowledge of: CW1, Workflow, Raft, Bazagi, Sick Files, FRP
• Identifying performance issues of processes and propose solutions to improve/correct performance.
• Develop internal SOPs to
• Support on any ad-hoc projects for the wider team
• Above task but not limited to these.

Skillsets and Attributes 

• Minimum 2-year experience in Project Administration
• Good Administrative skills
• Organised and systematic
• Basic understanding of finance & profitability
• Results driven and good attention to details.
• Good written and spoken English.
• Good interpersonal skills
• Able to prioritise and perform under pressure.
• A-level education or broad GCSE level education.

LOCATION: Dunstable 

HOURS: 37.5 

REPORTS TO: Project Planning Manager 

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