Branch Admin Assistant – Hoffman Estates, IL

Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity!

Purpose: The Branch Admin will be responsible for processing branch paperwork in a timely and accurate manner. The Branch Admin will also be responsible for answering the Company’s phone line, fielding customer questions, and routing/distributing calls accordingly.

Essential Duties:

• Processing (data entry) of branch paperwork
• Direct contact with field personnel from branch locations
• Answer customer inquiries
• Become knowledgeable with a variety of field concepts, practices and procedures
• Meet weekly processing goals
• Answers the Customer Service phone line in a professional manner (Avg. 40 calls per day)
• Accurate routing and distribution of incoming customer phone calls
• General office duties

position Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Core Competencies & Specific Skills:

• Team player who is friendly, personable and enthusiastic
• Ability to prioritize and meet deadlines
• Strong communication skills
• Strong work ethic
• Reliability
• Good number aptitude
• Above-average computer skills (Microsoft Excel, Word, and Outlook)

Work experience:

• 2-4 years of business or customer service experience

• All applicants must pass the company paid substance abuse screening

education, Certificates, Licenses, or Designations:

• High School Diploma or its equivalent

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

The anticipated salary range for this position is $21.00-$23.00/hour, and includes benefits such as the following:

* Health, Dental and Vision insurance
* Wellness Program
* Flexible Spending Accounts
* Life Insurance
* Long-Term Disability
* Employee Assistance Program
* Tuition Reimbursement

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