Branch Manager (Bilingual Cantonese and Mandarin Language Preferred)

Want to help strengthen your community’s financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over… WaFd Bank is hiring a Branch Manager.

WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do…Make A Difference!

The Branch Manager is a dynamic, results-oriented leader responsible for the overall performance, growth and success of a WaFd branch. This high-impact role focuses on driving business development and sales, particularly with small businesses, while growing deposits, originating loans, and expanding client relationships through cross-selling additional services. The Branch Manager is responsible to lead, coach and develop a high-performing team to achieve growth goals, deliver outstanding customer service, and ensures compliance with regulatory and operational standards.

Branch Managers must:

Reflect the corporate values of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline and service.
• Conduct themselves in accordance with company ethics standards at all times.
• Demonstrate professionalism in all communication and consistently be kind.
• Meet performance metrics and production goals.
• Coach, motivate, mentor and provide feedback to staff.
• Ensure a consistently high level of customer satisfaction through excellent service.
• Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
• Perform other responsibilities as assigned.

• Bachelor’s degree or equivalent experience in finance, business, or a related field.
• 5+ years in banking, with at least 2-3 years in a supervisory or managerial role; prior sales or client relations experience, preferred.
• Proven success in small business development, deposit/loan growth, and cross-selling.
• Strong knowledge of banking regulations, compliance, and operational procedures.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams), keyboarding, and digital banking tools.
• Excellent organizational, analytical, communication, and interpersonal skills.
• Must have valid driver’s license and ability to be bonded.

At WaFd Bank you get all of these great benefits!

• Paid time off for vacation, sick days and holidays
• Health insurance
• Stock options
• Bonus programs
• Generous 4% 401(k) matching plus a generous 3% annual contribution, 7% total employer contribution
• Paid Parental Leave
• Life and AD&D insurance
• Long-term disability
• Tuition Reimbursement
• Employee assistance programs
• Pre-tax health and dependent-care spending plans

WaFd Bank Benefits Summary – Click here for more information

We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375

EEO Policy Statement – WaFd Bank

Know Your Rights: Workplace Discrimination is Illegal – click here for more information

California Consumer Privacy Act- CCPA 2025