Business Analyst (Finance)

OBJECTIVES OF THE PROGRAMME

The Division of Business Operations (BOS) has a strategic and facilitating role in conjunction with respective business departments in delivering effective and efficient processes and systems in the areas of programme management, human resources, supply, finance, travel, meetings and events that enable the Organization’s operations in the region. The Organization’s current ERP, namely the Global Management System (GSM) and other peripheral systems such as the Performance Management and Development System(ePMDS), are being replaced by the new BMS Best-in-Market solution with a modern set of tools using standard best practice business processes and cutting-edge technology. The roll out of the new system will further enable harmonization of standards and improvement in processes that will result inefficient and effective use of resources.

DESCRIPTION OF DUTIES

• Within the context of Total Quality Management, technically support the realization and achievement ofmeasured control improvements in ERP business operations for the business area of finance and its interdependency to other related business areas e.g. Human resources, travel, programme management etc.
• Contribute to the definition of business needs, scope and objectives related to overall business strategies.
• Provide timely application support to end-users and working with other support groups to establish proper integration of business applications.
• Identify regional and local budget and finance processes and off-line systems to adapt to the BMS rollout, bearing in mind the principles of ‘ONE WHO’ to ensure that business processes are harmonized across the Organization and to reduce duplication of work for end users.
• Coordinate input and monitor assigned activities such as checking and validating regional/country/ local financial data validity.
• Collaborate with nominated regional Subject Matter Experts (SMEs) participating in BMS design as well as Country Offices to identify relevant financial policies that need to be configured into the new BMS systems and take steps to ensure these are considered in the design of the system.
• Collaborate with users across the Region and act as focal point of contact for colleagues within the budget and finance business stream.
• Act as resource person and/or conduct trainings, end-user trainings and workshops for Regional Office and Country Offices to raise awareness on the progress of the project in budget and finance.
• Contribute to identifying risks, controls and assurance activities as mitigation measures for the improvement of processes.
• Performother duties as required.

REQUIRED QUALIFICATIONS

Education

• Essential: A first-level university degree in Accounting, Business Administration, Business Management, Information Technology or in another related field.
• Desirable: Certification in programme management

Experience

• Essential: At least 5 years of relevant and broad experience with exposure at the international level in area of Budget and Financial Management including participation in Budget and Finance-related process projects.
• Desirable: Experience in WHO budgetary and financial rules and procedures.

Skills

• Business process engineering expertise required to innovate, design, change and implement new finance business processes, policies and procedures, and technological solutions.
• Analytical skills essential for analyzing data, workflows, user or stakeholder inputs, documents, etc.
• Proven skills documenting user stories and creating process flow diagrams.
• Strong problem-solving skills and ability to assess a problem and determine an effective course of action.
• Ability to prioritize workload in a high pressure and time-constrained environment.
• Excellent verbal/written communication skills, including an ability to effectively communicate with both business and technical teams.

Use of Language Skills

• Essential: Expert knowledge of English.
• Desirable: Intermediate knowledge of French. Intermediate knowledge of Arabic.

Source: https://careers.who.int/careersection/ex/jobdetail.ftl?job=2407284