BUSINESS ANALYST, INFORMATION MANAGEMENT

BUSINESS ANALYST, INFORMATION MANAGEMENT

Req #: 243792 Department: UW ADVANCEMENT OPERATIONS Appointing Department Web Address: https://www.washington.edu/advancement/careers/ Job Location: Seattle Campus Job Location Detail: Minimum of two days in the office per week, based on business needs Posting Date: 02/28/2025 Closing Info: Closes On 03/07/2025 Salary: $8,334 – $9,000 per month Other Compensation: Shift: First Shift Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. 

Req #: 243792 Department: UW ADVANCEMENT OPERATIONS Appointing Department Web Address: https://www.washington.edu/advancement/careers/ Job Location: Seattle Campus Job Location Detail: Minimum of two days in the office per week, based on business needs Posting Date: 02/28/2025 Closing Info: Closes On 03/07/2025 Salary: $8,334 – $9,000 per month Other Compensation: Shift: First Shift Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. 

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

For over 160 years, the University of Washington has been a hub for learning, innovation, problem solving and community building. Supporting this legacy and important public mission—with the goal of making the UW the world’s greatest public university, as measured by positive impact—guides everything we do in University Advancement. Bringing together development; alumni and stakeholder engagement; marketing and communications; and advancement operations, we advance the UW’s impact by developing meaningful connections that foster pride, advocacy and philanthropic support. 

The Advancement Operations team empowers University Advancement to achieve and sustain its mission and vision.This starts with creating a culture of belonging within our organization that values the diverse experiences and expertise of our team members, allowing everyone to thrive and to contribute their unique talents as we strive to achieve our shared goals.

The Advancement Operations team has an exciting opening for a Business Analyst. This is a full-time, permanent position. 

The Business Analyst (BA) will work within cross-functional teams to understand existing business processes, identify process improvements, gather and document requirements, liaise between stakeholders and developers, and help drive projects from inception to completion. The BA will be a key member of the Business Analysis Office (BAO) focused on a wide range of projects across University Advancement, including CRM product improvements and University-wide data integrations.

What You Will Do:

Business Analysis (65%)

• Gather and analyze business requirements from stakeholders using interviews, workshops and other techniques.
• Critically evaluate information gathered from multiple sources to reconcile conflicts and prioritize requirements.
• Translate business requirements into functional specifications, process flows, data maps and other relevant documentation.
• Identify potential project risks and obstacles which may hinder the successful completion of deliverables and achievement of goals.
• Evaluate processes, identify improvement opportunities, and implement required updates and enhancements.
• Provide timely stakeholder support, including tracking issues and maintaining effective communication.
• Balance complex and competing priorities in a deadline-driven environment.

Project Management (10%)

• Lead projects that fall outside of the Information Management team’s typical portfolio of work. Oversee project ideation and execution, including planning, task and scope management, status reporting and communication to ensure successful implementation of deliverables.
• Collaborate with other project managers to strategize meeting agendas and set project scope for projects that meet PMO standards for support
• Provide collaborative support to the PMO team throughout the duration of a project by assisting with stakeholder management and conflict resolution.

Quality Assurance & Support (20%)

• Develop acceptance criteria for all new product backlog items and user stories.
• Collaborate with the Quality Assurance team to review open questions related to test cases and bugs.
• Assist end-users by troubleshooting system problems and addressing open questions.

Other Duties (5%)

• Participate in relevant UW and University Advancement events, activities, working groups and communities of practice.

MINIMUM REQUIREMENTS

Bachelor’s degree in Business, Information Systems or related field AND four years of experience in information technology.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

What You Bring:

• Business analysis experience, including requirements elicitation and documentation, workflow development, wireframing, participation in solution design, and product quality management through testing and validation.
• Strong problem-solving, analysis and project management skills, with an ability to implement solutions, work independently, think analytically, take initiative and set priorities.
• Proficiency with Microsoft Office suite including Word, Excel, PowerPoint and Google platforms, such as Visio.
• Ability to perform data analysis, including querying standard databases using SQL.
• Understanding of data modeling and database architecture.
• Ability to work evening and weekend hours, as necessary, on short or limited notice.
• Must have regular and reliable transportation for local travel and willing to travel when necessary.

What You Can Expect:

• Hybrid work schedule.
• Cubicle/open workspace environment that may result in higher noise levels and visual distractions.

Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you log into your “My Jobs” page. If you choose to take it later, it will appear on your “My Jobs” page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

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Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

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