Business Analyst, TOM Analytics and Insights, TOM Analytics and Insights

DESCRIPTION

Amazon’s Transportation Operations Management (TOM) team is seeking an analytical and customer-obsessed Business Analyst to transform complex operational data into actionable insights that drive strategic decision-making. You will partner with cross-functional teams to optimize yard operations, improve infrastructure planning, and enhance the overall transportation network efficiency through data-driven solutions.

Key job responsibilities

• Build and maintain automated reporting systems and dashboards using TOM’s data infrastructure (QuickSight, internal tools) to monitor KPIs and drive operational improvements
• Partner with key stakeholders (Operations, Planning, Training, Yard, Driving, Gate/Tech, Products etc.) to develop metrics, reporting solutions and process improvements that align with business objectives.
• Design and implement scalable analytics solutions focused on yard design, launch planning, and future transportation infrastructure concepts
• Leverage TOM’s unified data platform to create single source of truth datasets and insights that support strategic planning and operational excellence
• Lead requirements gathering sessions and translate business needs into technical specifications for analytics solutions
• Develop and maintain documentation of analytical processes, metrics definitions, and standard operating procedures
• Present data-driven recommendations to stakeholders and senior leadership to influence strategic decisions
• Create analytical frameworks and roadmaps that enable the team to scale analytics capabilities alongside business growth

BASIC QUALIFICATIONS

• 5+ years of business analyst, data analyst or similar role experience
• Bachelor’s degree or equivalent
• Experience defining requirements and using data and metrics to draw business insights
• 5+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
• Experience with data visualization using Tableau, Quicksight, or similar tools
• Experience with SQL
• Experience making business recommendations and influencing stakeholders

PREFERRED QUALIFICATIONS

• Experience partnering with executive-level leaders to identifying and solving business issues

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the Application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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