Business Consulting – Business Transformation Design, Manager

Business Consulting – Business Transformation Design, Manager

General Information

Location: Dublin / Belfast

Available for Work Visa Sponsorship: YES

Business Area: Business Transformation

Contract Type: Full-Time – Permanent

The Team and the opportunity

Business Design works with clients to achieve better customer and user outcomes through effective operational strategies, more efficient processes, performance management and cost optimisation activities. We transform our clients’ operating models, helping them create more value for the customers, members or citizens they serve. We create the changes in clients’ business models, processes and digital capabilities that deliver radically improved outcomes for the customer and the organisation. We use design thinking and innovation to drive the optimal design decisions and outcomes.

Key Solution Offerings are:

• Strategy/Operating Model Transformation
• Lean & Process Improvement
• Capability Building
• Performance Management

Your key responsibilities

As a Manager within our Business Design Team, you will be part of a solid team of like-minded people with extensive industry experience and a focus on a positive culture, high-quality work, and building a better working world for us and our clients – A strong handle on problem-solving, client relationship-building, and confidence is key here. 

Within Business Transformation Design, you’ll work as part of a high-performing team of problem solvers with extensive consulting and industry experience, helping client organisations solve their complex business issues from strategy to execution. On a typical day, you will have the opportunity to:

• Utilise your skills in the areas of structured problem solving, business analysis, analytics, design thinking, and lean process improvement to help our clients drive profitability and performance improvement through their business operations.
• Identify areas for process improvement across existing ways of working be it system, process, or people changes.
• Effectively analyse and define business requirements through stakeholder engagement and reviewing existing processes.
• Manage people and project teams & engage directly with senior client stakeholders to drive business outcomes, including the facilitation of client interviews, workshops, and project governance sessions.
• Be involved in projects across the end-to-end project lifecycle, from business case development to project execution and close-out.
• Help ensure that the requirements and the process are fit for purpose, supporting the design, build, and test of the changes and business readiness/training activities.
• Draw on EY’s unique capabilities in Digital, Process Excellence, Business Analyst, and experience from our global consulting network.
• Work with a global team of experts to develop unique, innovative, and game-changing solutions as well as benefitting from best-in-class operations-focused training.

Skills and attributes for success

• Strong understanding of core business operations gained through delivery of projects across areas such as strategy, operating model design, lean process improvement, waterfall and agile design transformation and delivery
• Exceptional problem-solving ability including logical reasoning, creative thinking and the ability to untangle complex issues
• Exceptional quantitative, analytical and problem solving skills
• Ability to communicate complex ideas effectively, both verbally and in writing
• A solid team player who’s also an independent thinker
• Ability to work collaboratively in a team and manage more junior consultants
• Deadline-driven, highly organised and able to multitask

Ideally, you will also have

• Strong academic record with a relevant third-level degree
• Experience in applying best practice Business and Process Analysis techniques.
• Strong numeric analysis, presentation, Process Mapping, and requirement-gathering skills
• Proven Microsoft Office experience
• Experience in applying Agile and/or Waterfall methodologies.
• Agile design experience/ certification, preferred.
• 4-5+ Years Management Consulting experience a benefit.
• Lean six sigma and/or BCS training/certification an advantage.
• Experience leading teams.

What working at EY offers

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Pension
• Maternity & Paternity leave
• Discounted health insurance
• Bike to work Scheme
• Web Doctor – Free unlimited online GP consultations for you and your family
• Recognition Awards
• The purchase of additional annual leave
• Cash incentives for referrals
• Hybrid Working
• Work Mobile
• Free Gym membership
• TECH MBA paid by EY
• Travel Pass
• Wellness rooms Available in some offices

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are – success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Inclusion & Diversity

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. That’s Why, EY.

Apply now.

IMPORTANT: Where Agency assistance is required, our Talent Team will engage directly with suppliers. CVs / Profiles should not be shared directly with Hiring Managers. Unsolicited CVs / Profiles supplied to EY by Recruitment Agencies will not be accepted for this role.

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