Business Development Manager

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This position works to develop new and potential commercial and industrial accounts within a defined territory for Onsite Facility Services: Cleaning, Environmental, Parking, and Engineering. This position works with prospective clients to explore the strengths and weaknesses of their current facility services programs, creates and presents an effective sales and marketing strategy unique to that prospective client that includes one service or several bundled solutions. This position also partners with ABM operations in planning and executing superior results and owns the strategic selling process, communicates value, identifies and resolves client issues, and maintains strong client relationships while cross-selling eight comprehensive lines of facilities services.

Essential Functions:

  • Prospect for new business by cold call activities, networking, and lead generation & qualification.
  • Prospect for potential new clients and turn this into increased business.
  • Cold call as appropriate within your market or geographic area to ensure a robust pipeline of new opportunities.
  • Meet potential clients by growing, maintaining, and leveraging your network.
  • Understand customer needs and perform site surveys.
  • Work with operations and sales support teams to develop proposals that meet the client’s needs, concerns, and objectives.
  • Participate in pricing the solutions and services.
  • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
  • Maintain reporting of leads, in-progress active prospects and sales forecast in Salesforce.
  • Forecast sales targets and ensure they are met.
  • Track and record activity on accounts and help to close deals to meet these targets.
  • Attend and participate in Commercial Real Estate organizations & events (Commercial Real Estate Women [CREW], Building Owners and Managers Association [BOMA] International, etc.)
  • Special projects and other duties as assigned.

Education: 

  • Bachelor’s degree or equivalent experience.

Experience: 

  • 2+ years of experience, including finding, qualifying, and closing new business primarily through cold calls and self-generated leads.

Other:

  • Hunter sales mentality, goal driven and self-motivated.
  • Demonstrated success in selling services or other intangible business offerings.
  • Knowledge of facility services, janitorial, commercial real estate, or other related field preferred.
  • Knowledge of relevant and immediate sales contacts preferred.
  • Must be comfortable presenting complete solutions in groups settings.
  • Track record of being organized, efficient, and able to manage a high number of prospects at different stages of the sales process.
  • Collaborative with ability to work successfully with internal operations and sales support teams.
  • Advanced computer skills in MS Office and Salesforce or another CRM.
  • Self-disciplined, results driven, and accustomed to winning sales awards through consistent high performance.
  • Proficiency in Microsoft Office Suite, Salesforce.com (or similar CRM).

ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit www.abm.com.

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com ABM does not accept unsolicited resumes.

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