Business Information Management Specialist

Work Location:

Canada

Hours:

37.5

Line of Business:

Data & Analytics

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview :

Building a World-Class, Diverse and Inclusive Data Management Team

We can’t afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about data. TD’s technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

TD has redefined its vision and data strategy to become a data driven organization through improving discoverability, understanding, trust, and accessibility of its critical data. By maintaining high-quality data and implementing standardized data management practices, we can drive innovation, improve operational efficiency, and better serve our customers while minimizing risks. 

The Regulatory Delivery and Enterprise Data Management Office (EDMO) team establishes the data management standards and capabilities for all of TD, designs and implements data management tooling capabilities, monitors and reports on the adoption and consistent implementation of data management across TD Business Segments and Corporate Functions to ensure compliance to evolving regulations.

There’s room to grow in all of it.

Job Description :

We are looking for a senior technical business lead that works on complex business information management initiatives for data privacy and security that have enterprise-wide scope. As one of TD’s top experts in data de-identification you will provide leadership and expertise within this specialized field, guide and influence business data & analytics functions, oversee the end-to-end suite of shared capabilities that enable control objectives, and provide input into the future direction of design and development across complex systems and businesses for technology-enabled initiatives with regulatory impact.

KEY ACCOUNTABILITIES

CUSTOMER

• Analyze and understand business and data requirements to develop complete business solutions, including data models (entity relationship diagrams, dimensional data models) and business rules, governance, lineage, metadata, and reporting elements.
• Apply automation and innovation on data platforms and on-going on any new development projects / initiatives aligned to business or organizational strategies
• Design and implement complex business data information management frameworks to provide solutions that meet data privacy and security requirements
• Collaborate with technology and business partners to resolve issues and ensure requirements and established SLAs
• Work closely with various technology/project teams to understand business data and provide analysis and requirements to ensure the data design / development initiatives are in line with the planned design and standards

SHAREHOLDER

• Work with other various partners / stakeholders to ensure project success
• Develop business requirements by researching / analyzing and documenting business data requirements
• Provide expert guidance within projects and other various change initiatives to support data impact assessments and data risk mitigation
• Implement processes aligned to data information management standards and ensure data quality (e.g., rules / thresholds / assessments, etc.) and requirements are developed
• Develop and maintain knowledge of data available from upstream sources and data within various platforms
• Identify critical data / critical data elements to support Business Segment data governance and data management frameworks
• Understand and utilize business information management data deliverables
• Perform data profiling using TD tooling and ad hoc system query languages to validate data analysis
• Provide support throughout data lifecycle to resolve data issues and support user community by helping users interpret the data
• Lead the investigation of root causes for data issues and ensure data issues are resolved
• Identify and/or define knowledge transfer and data expertise activities to support business teams using the information management solutions.
• Adhere to enterprise frameworks or methodologies that relate to data activities for business area
• Ensure business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and control of assets)
• Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
• Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide industry knowledge for own area of expertise and participate in knowledge transfer within the team, business unit, and/or cross-functional groups or committees
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Highly seasoned professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
• Requires master level conceptual expertise and knowledge in data privacy through de-identification and knowledge of broader related areas
• Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of business information management processes and procedures
• Expert level analytical and problem-solving skills and fluent in at least one programming language
• Works autonomously as a senior/lead on a diverse range of tasks and is relied upon to coach/ educate others
• Manages and directs activities related to analysis, design and support of business information management solutions
• In-depth expertise or experience with big data solutions and familiarity with big data technologies
• Keep abreast of rapid business and technology innovation within business information management field
• Familiar with visualization tools

Job Requirements :

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

• Undergraduate Degree in Business/Commerce, Legal Studies, or a Technical Discipline (e.g. Engineering, Data Science, Computer Science)
• Certification as either Certified Information Privacy Professional (CIPP), Certified Information Privacy Manager (CIPM), Certified Information Privacy Technologist (CIPT), or Certified Data Privacy Solutions Engineer (CDPSE) preferred
• 8+ years relevant experience with large program/project delivery with enterprise impact
• 4+ years relevant experience embedding privacy into the engineering and operation of systems, networked infrastructure, and business practices through practical application of Privacy by Design / Privacy by Default
• Highly seasoned in privacy regulations/legislation and their application to businesses and data, including General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, etc.
• Strong skill in managing partners and stakeholders to ensure solutions meet strategic direction, business and technical requirements, budget, scalability and architectural goals with risks and impacts considered
• Knowledge and experience of the financial services industry, banking and insurance products, corporate finance, risk management, statutory reporting practices, and regulatory compliance practices and the data that supports it
• Knowledge and experience of data discovery, data classification, de-identification, and anonymization tools and techniques including understanding of in-house and third-party architectures
• Knowledge of Microsoft Azure and Databricks platforms and their data governance, security, access control, privacy, and compliance capabilities
• Knowledge of Tableau, Power BI, or other data visualization and analytics tools
• Ability to quickly gain understanding of the TD Data Risk, Privacy, Compliance, and Legal control functions and TD as a whole with expertise and specialized knowledge of data concepts and related technology and tools

Who We Are:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.

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