Business Information Management Specialist

TD Bank

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Work Location:

Canada

Hours:

37.5

Line of Business:

Data & Analytics

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Reporting to the Senior Manager, HR Data Management, the Business Information Management Specialist is a Data Management leader within Human Resources. Works independently as a senior lead and may manage and direct activities related to analysis, design, and support of business data management solutions.

Success will be measured by the successful establishment of Human Resources data management. The role is responsible for aiding the HR business and its journeys to transform their data management processes.

Accountabilities includes:

  • Help in establishing the Data Management standards and processes for the HR business.
  • Develop and maintain relationships with Enterprise Data Management office, and other stakeholders to support data management initiatives.
  • Stay current on industry trends and best practices, implementing new tools and methodologies as needed.
  • Analyze and understand HR business and HR data requirements to develop complete solutions, including data models (entity relationship diagrams, dimensional data models) and HR business rules, data life-cycle management, governance, lineage, metadata and reporting elements.
  • Design and implement complex HR data information management frameworks to provide a solution that meets business requirements.
  • Collaborate with technology and HR partners to resolve issues and ensure requirements and established SLAs.
  • Work closely with various technology/project teams to understand HR data and provide analysis and requirements to ensure the data management activities are aligned with enterprise standards.
  • Establish and implement processes aligned to data information management standards and ensure data quality (e.g., rules / thresholds / assessments, etc.) and requirements are developed.
  • Develop and maintain knowledge of data available from upstream sources and data within various platforms and data assets.
  • Identify critical data / critical data elements to support HR data governance and/or data management frameworks / programs.
  • Ensure HR data and information is retained and disposed in compliance with enterprise data standards, policies, and guidelines.
  • Perform data profiling using TD tooling and ad hoc system query languages to validate data analysis.
  • Provide support throughout data lifecycle to resolve data issues and support user community by helping users interpret the data.
  • Lead the investigation of root causes for data issues and ensure data issues are resolved.
  • Identify and/or define knowledge transfer and data expertise activities to support HR teams using the information management solutions.
  • Adhere to enterprise frameworks or methodologies that relate to data activities for HR.
  • Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations.

Key Stakeholders include: 

  • Human Resources
  • Enterprise Data Management Office
  • HR Data Governance and Compliance

EXPERIENCE & EDUCATION

  • Undergraduate Degree in a Technical Discipline (e.g. Engineering, Data Science, Computer Science)
  • 8+ years relevant experience with large program/project delivery with enterprise impact
  • 6+ years relevant experience in Data Governance, Data Management, and/or Data Quality
  • Strong skill in managing partners and stakeholders to ensure solutions meet strategic direction, business and technical requirements, budget, scalability and architectural goals with risks and impacts considered.
  • Knowledge and experience of the financial services industry, banking and insurance products, corporate finance, risk management, statutory reporting practices, and regulatory compliance practices and the data that supports it.
  • Knowledge and experience of data discovery, data classification, de-identification, and anonymization tools and techniques including understanding of in-house and third-party architectures.
  • Ability to quickly gain understanding of the TD Data Risk, Privacy, Compliance, and Legal control functions and TD as a whole with expertise and specialized knowledge of data concepts and related technology and tools.

Who We Are:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français./This position requires proficiency in a language other than French to support or deal with employees who require services and support in a language other than French.

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