Business Information Management Specialist in Toronto, Ontario

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Data & Analytics

Pay Details:

$91,200 – $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Building a World-Class, Diverse and Inclusive Data Management Team.

We can’t afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about data. TD’s technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

TD has redefined its vision and data strategy to become a data driven organization through improving discoverability, understanding, trust, and accessibility of its critical data. By maintaining high-quality data and implementing standardized data management practices, we can drive innovation, improve operational efficiency, and better serve our customers while minimizing risks.

The Regulatory Delivery and Enterprise Data Management Office (EDMO) team establishes the data management standards and capabilities for all of TD, designs and implements data management tooling capabilities, monitors and reports on the adoption and consistent implementation of data management across TD Business Segments and Corporate Functions to ensure compliance to evolving regulations.

The Enterprise Data Management Office (EDMO) is seeking a Business Information Management Specialist that will be responsible for overseeing the legal holds process and ensuring compliance with legal, regulatory, and corporate policies regarding data and information management. This role will play a critical part in managing legal risks associated with data retention, preservation, and governance, working closely with legal, compliance, IT, and business teams to ensure effective information lifecycle management.

Job Requirements:

• Manage and execute the legal hold process , ensuring that data and documents are properly preserved in response to litigation, investigations, or regulatory inquiries.

• Act as a liaison between Legal, IT, Compliance, and the Business to facilitate efficient legal hold implementation and tracking.

• Oversee the identification, collection, and preservation of information in compliance with eDiscovery best practices.

• Monitor and enforce compliance with legal hold notices , ensuring stakeholders understand their obligations.

• Maintain and enhance Data Management Systems to ensure accurate reporting and defensibility in legal proceedings.

• Understand data governance policies related to information retention, archiving, and disposal to mitigate legal and regulatory risks.

• Ensure the business understands compliance with data privacy regulations (e.g., GDPR, CCPA) and industry standards for handling and retaining data.

• Provide guidance on data retention schedules , ensuring they align with legal requirements and business needs.

• Collaborate with Legal, Compliance, and IT teams to ensure alignment on information governance strategies.

• Serve as the primary contact for legal hold inquiries and data governance-related questions from relevant stakeholders.

Experience and Education:

• Bachelor’s degree in Information/Data Management or a related field .

• 3+ years of experience in legal holds, eDiscovery, information governance, and/or data risk management within a corporate, legal, or compliance environment.

• Familiarity with records management, data retention policies, and regulatory requirements (e.g., GDPR, CCPA, SEC, FINRA).

• Experience or knowledge of legal hold or matter management software , such as Atlas and Exterro.

• Experience or knowledge of retention schedule & policy management software , such as Iron Mountain and Filerskeepers.

Key Competencies:

• Strong understanding of legal and regulatory frameworks governing data and information management.

• Excellent problem-solving and analytical skills with the ability to assess and mitigate risks.

• Effective communication and stakeholder management skills .

• Detail-oriented and able to manage multiple priorities in a fast-paced environment.

Who We Are:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.