Business Office Manager – Long-Term Care

Join Our Team as a Business Office Manager

Drive Operational Excellence in Long-Term Care

We are seeking a Business Office Manager to join our growing team! In this role, you will oversee financial and administrative operations to ensure efficiency and compliance. Success requires reliability, attention to detail, and the ability to work collaboratively in a dynamic environment while maintaining professionalism and composure.

Your Impact as a Business Office Manager

In this role, you will:

• Manage Accounts Receivable: Maintain accurate documentation, send collection letters, and follow up on past-due receivables.
• Support Billing Operations: Compile and process monthly private billing, post and enter daily cash deposits, and verify financial information for new inquiries and admissions.
• Process Claims Efficiently: Handle Medicare, MSP, Managed Care, and Primary Insurance claims, ensuring timely processing and weekly follow-ups.
• Oversee Resident Trust Funds: Maintain accurate records and ensure compliance with all financial regulations.
• Ensure Accurate and Timely Billing: Complete Medicare/HMO claims by the 5th of each month, bill hospice companies promptly, and manage daily deposits.
• Communicate Effectively: Collaborate professionally with residents, families, staff, and external stakeholders.
• Provide Training and Support: Train team members to meet the “3 Deep” backup requirement for office functions.
• Attend Interdisciplinary Meetings: Review admissions, discharges, and payer changes to maintain an accurate census and ensure smooth operations.
• Oversee Office Tasks: Manage mail distribution, update census and payer changes in PCC, and adhere to collection policies.
• Verify Financials for Admissions: Conduct financial verification and complete paperwork for all new admissions efficiently and accurately.

What Makes You a Great Fit

We’re seeking someone who:

• Has a working knowledge of accounts receivable and financial processes.
• Demonstrates strong organizational skills and the ability to manage multiple priorities.
• Is proficient in computer usage, including typing and 10-key operations.
• Possesses excellent verbal and written communication skills in English.
• Exhibits attention to detail and the ability to meet tight deadlines.
• Has a genuine care for elderly and disabled individuals and a commitment to resident well-being.
• Complies with the Patient Bill of Rights, Employee Responsibilities, and safety policies and procedures.

Why Choose a Facility From Creative Solutions in Healthcare?

As one of Texas’s largest and most trusted providers of long-term care, we are dedicated to fostering a supportive workplace for our employees.

We offer (for full-time employees):

• Comprehensive Benefits: Health, Dental, and Vision Insurance
• Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
• Life Insurance: Whole and Term Policies
• Professional Growth: Tuition Reimbursement for continued education
• Time to Recharge: Paid Time Off
• Retirement Planning: Immediate 401(k) eligibility
• Unwavering Support: Exceptional corporate resources

Equal Opportunity Employer

We are committed to fostering an inclusive workplace. Discrimination or harassment based on race, color, religion, sex, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic is strictly prohibited.

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