Business Office Manager – Long-Term Care

Join Our Team as a Business Office Manager

Drive Operational Excellence in Long-Term Care

We’re seeking a dedicated and detail-oriented Business Office Manager to join our growing team! Reliability, trustworthiness, and consistency in attendance are crucial for this role. Success also requires the ability to multitask, work effectively with others, and remain composed in a dynamic environment.

Your Impact as a Business Office Manager

In this role, you will:

• Manage Accounts Receivable: Maintain accurate documentation, send collection letters, and make phone calls for past due receivables.
• Support Billing Operations: Compile and process monthly private billing, post/enter daily cash deposits, and verify financial information for new inquiries and admissions.
• Oversee Resident Trust Funds: Maintain accurate records and ensure compliance with all requirements.
• Communicate Effectively: Work professionally with residents, families, staff, and external stakeholders.
• Ensure Timely Processes: Complete Medicare/HMO claims by the 5th of each month, bill hospice companies promptly, and manage daily deposits.
• Provide Training and Backup Support: Train team members effectively to meet the “3 Deep” backup requirement.
• Attend Interdisciplinary Meetings: Review admissions, discharges, and payer changes to maintain an accurate census and ensure smooth operations.
• Handle Day-to-Day Office Tasks: Distribute mail, update census and payer changes in PCC, and follow all collection policies.

What Makes You a Great Fit

We’re seeking someone who:

• Has a working knowledge of accounts receivable.
• Demonstrates organizational skills and the ability to prioritize and re-prioritize tasks throughout the day.
• Is proficient in computer usage, typing, and 10-key operations.
• Possesses a genuine care and interest in elderly and disabled individuals.
• Maintains excellent verbal and written communication skills in English.
• Works within time constraints and meets all required deadlines.
• Complies with the Patient Bill of Rights, Employee Responsibilities, and safety policies and procedures.

Why Choose Creative Solutions in Healthcare?

As one of Texas’s largest and most trusted providers of long-term care, we are dedicated to fostering a supportive workplace for our employees.

We offer (for full-time employees):

• Comprehensive Benefits: Health, Dental, and Vision Insurance
• Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
• Life Insurance: Whole and Term Policies
• Professional Growth: Tuition Reimbursement for continued education
• Time to Recharge: Paid Time Off
• Retirement Planning: Immediate 401(k) eligibility
• Unwavering Support: Exceptional corporate resources

Equal Opportunity Employer

We are committed to fostering an inclusive workplace. Discrimination or harassment based on race, color, religion, sex, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic is strictly prohibited.

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