Business Process Analyst II

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At Henderson, we’re about more than just buildings
We’re about the people, experiences, and potential found inside. We’re a company of problem-solvers and innovators known for our technical excellence and ability to come up with out-of-the-box solutions. We love the process of bringing buildings to life. And we’re changing the industry by integrating the building design and construction process.

As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.

It’s What We Do

We provide total building system design services across multiple high-growth markets for industry leaders. You’ll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, & venue.

It’s How We’re Different

We’re about more than just buildings. We’re about you. You, and the hundreds of passionate employee-owners who make us who we are. We’ve always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential – both as professionals and individuals. Together, we dream up innovative solutions for industry-wide problems, design spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: https://youtu.be/AIt17t_uJ-A?si=oSMy5zQeUcb_faE3

The Design Technology group is looking to hire a Business Process Analyst II to join their team in Lenexa, KS. The Business Process Analyst II is a mid-level contributor within the specialized Applications team focused on digital workflow enablement and platform integration. This role improves platform adoption by identifying workflow challenges, documenting team practices, and delivering targeted enablement efforts. It serves as a connector between business goals and platform functionality – helping teams align their day-to-day use of technology with broader process improvements and digital strategies.

Required Qualifications:

Bachelor’s degree in architecture, engineering, design technology, or a related field preferred with 4 – 6 years of typical total experience, or 7 – 9 years of experience without a degree in a relevant field.
Advanced proficiency in core platforms (e.g., Revit, Bluebeam, ClickUp, Teams, Microsoft Power Platform) with the ability to support and adapt workflows to project or team-specific needs.
Experience supporting teams through tool enablement, workflow documentation, and targeted training to improve platform effectiveness strongly encouraged.
Working knowledge of scripting tools (e.g., Dynamo, Python, Power Automate) required

Preferred Qualifications:

Background in BIM workflows, digital project coordination, or business technology is a plus.
Certifications encouraged but not required (Autodesk, Microsoft Power Platform, Bluebeam, ClickUp).

Essential Job Functions & Responsibilities:

Documents workflows and surfaces pain points using interviews, shadowing, or feedback loops.
Collaborates with teams to identify inefficiencies and suggests more effective tool usage practices.
Guides process mapping and builds solutions aligned with platform capabilities.
Responds to Tier 2/3 user support requests and troubleshoot for assigned platform-specific issues.
Maintains and evolves templates, standards, and configuration guidance
Identifies recurring user issues and recommend scalable improvements to existing resources.
Serves as a point of contact for assigned platforms or disciplines.
Joins project or team meetings to understand workflow needs and share tool guidance.
Participates in cross-functional enablement projects with other Applications team members and support teams.
Executes testing of platform updates, integrations, and new features.
Synthesizes user feedback related to tool functionality or interface design.
Facilitates rollout planning and configuration review for assigned platforms.
Contributes to Application inventory and performs the development and maintenance of templates, scripts, and automations.
Delivers targeted training to teams or user groups based on workflows or tools.
Develops enablement resources such as tip sheets, demos, recorded walkthroughs and FAQ guides.
Communicates the “why” behind workflows, and platform changes in ways that support team understanding and buy-in.
Supports onboarding and peer learning for newer team members.
Shares working knowledge through team huddles, documentation, discussions, informal training moments or recorded walkthroughs.
Seeks and applies feedback from senior team members to improve performance and knowledge.

Let’s Talk Perks

We take care of our people. As a Henderson employee, you’ll enjoy some pretty awesome perks. Trust us, your friends will all have work envy.

Culture

Flexible Work Hours (Because we all need to balance work and life.)

Casual Dress Code (Be yourself, please.)

Paid Volunteer Time (We literally pay you to volunteer.)

Paid Parental Leave (Because we know both parents deserve to be there for a new child.)

Health and Wellness Initiatives (Get Fit and Stay Fit.)

Receptive and Forward-Thinking Leadership (Our doors are always open.)

Clear Career Path Options (We want you to excel.)

Benefits

Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.)

Employee Stock Ownership Plan (Yes, our employees are the owners.)

Paid Training for Professional Development (We’ll pay for the time you take getting better at what you do.)

Performance Bonuses (When you do well, we reward you for your work.)

Comprehensive and Extensive Insurance (We’ve got you covered.)

Paid Term Life and Disability (We’ve got your family covered, too.)

Health Savings Account & Flexible Spending Accounts (We’ll help you take advantage of tax savings.)

Paid Time Off and Sick Time off (Take a break. You deserve it!)

Financial Wellness & Coaching Program (Financial security makes you a happier team member.)

More information can be found here – https://www.hendersonengineers.com/careers/.

Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program.

Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment.

All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment.

To all recruitment agencies: Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails.

NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT

Henderson representatives conduct all email communications exclusively through a company email address that ends with @hendersonengineers.com, @hendersonbuilding.com. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. All legitimate job opportunities are posted on our company website’s careers page.

To help us track our recruitment effort, please indicate in your cover/motivation letter where (usajobvacancies.com) you saw this job posting.

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