Business Support Specialist – EB Consulting (Remote)

The Employee Benefits Consulting (EBC) Practice offers excellent retirement, health, compensation, and investment consulting services to our clients. We are actively recruiting a Business Support Specialist to join our Business Operations Support team. The candidate should have strong computer skills. This position will be responsible for invoicing clients, reviewing timesheets, and updating and maintaining databases for the accounting systems. 

Who We Are

Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG’s) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (https://www.milliman.com/en/social-impact) to learn more about Milliman’s commitments to our people, diversity and inclusion, social impact and sustainability.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

What You Will Do

• Support the practice’s billing process including invoicing clients and ensuring that all invoices are error-free and paid in full. Update and maintain database accordingly.
• Work closely with consultants on client invoices and client communications.
• Assistance with reviewing timesheets.
• Update and maintain databases for the accounting systems.
• Monthly ad-hoc reporting/projects.
• Maintain knowledge of relevant software programs.
• Contribute to the Business Support Specialist team to meet the needs of the practice.
• Assist with initiatives as requested.

What We Are Looking For

• Associate or bachelor’s degree.
• At least three years’ experience with administrative support.
• Experience working with accounts payable or accounts receivable is a plus.
• Proficient in Word, PowerPoint, Excel, Planner and SharePoint and desire and ability to learn additional software.
• Excellent written and verbal skills.
• Collaborate with and support team members.
• Self-starter with good project management skills and ability to multi-task and work under deadlines.
• Reliable.
• Effective prioritization skills.
• Good organizational skills.
• Able to work independently while also contributing to team environment.

The Team

The EB Consulting practice provides actuarial and other consulting services for multiple industries, for employees and retirees, and for Corporate, Public and Multiemployer Plans. This practice works with several key types of clients organized into the following seven lines of business:

• Corporate Pension Plans
• Multiemployer Pension Plans
• Public Pension Plans
• Other Postretirement Benefit Plans (Corporate, Multiemployer, and Public combined)
• Health and Group Benefits (Corporate, Multiemployer, and Public combined)
• Compensation and Benefits Surveys
• Investments

Location

This is a remote position. Candidates hired into this role may work onsite in select Milliman office locations, if they prefer. The expected application deadline for this job is September 30, 2024.

Compensation

The salary range is $42,000 – $79,000 depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc. This is a fulltime, non-exempt overtime eligible role; overtime eligible after 40 hours of work.

Benefits

At Milliman, we focus on creating an environment that recognizes – and meets – the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:

• Medical, dental and vision coverage for employees and their dependents, including domestic partners
• A 401(k) plan with matching program, and profit-sharing contribution
• Employee Assistance Program (EAP)
• A discretionary bonus program
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
• A minimum of 8 paid holidays
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

Equal Opportunity 

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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