Business System Analyst

• Manage daily operations of the ERP system, including configuration, upgrades, troubleshooting, and performance monitoring. 
• Configure, maintain, and support DelmiaWorks IQMS modules across manufacturing, accounting, costing, job costing, and supply chain. 
• Partner with departments to align ERP functionality with evolving business needs and cross-train to support all IQMS applications. 
• Lead ERP implementation, customization, and integration with other business applications across multiple sites. 
• Coordinate with IT and vendors to deploy new modules, support EDI onboarding for customers and vendors, and ensure seamless rollouts. 
• Respond to user issues with urgency; gather requirements, analyze workflows, and identify ERP- driven solutions to enhance efficiency. 
• Ensure accuracy, security, and integrity of ERP data, while supporting data models, testing scenarios, and change management initiatives. 
• Develop, maintain, and troubleshoot dashboards and reports using SQL, Crystal Reports, Excel, and BI tools (Power BI preferred). 
• Prepare documents for projects including functional/technical specifications, process documentation, issue logs, and summaries. 
• Provide user training, refresher courses, and ongoing support to improve ERP adoption and system utilization. 
• Lead ERP related projects, including scope, budge, schedules, and risk management, while communicating status to leadership. 
• Collaborate across departments to deliver technology solutions that improve operations and support decision making. 

Requirements 

• MUST HAVE:  IQMS (ERP) experience
• Bachelors Degree in Information Technology, Business or related field
• Manage daily operations of the ERP system, including configuration, upgrades, troubleshooting, and performance monitoring. 
• 3+ years of ERP system experience (DelmiaWorks IQMS strongly preferred). 
• 3+ years of business analysis and project management experience. 
• Strong understanding of manufacturing operations, workflows, and process flows. 
• Knowledge of IQMS modules including Manufacturing, Accounting and Costing. 
• Proficiency in SQL, Crystal Reports, Excel, and reporting/BI tools  
• Demonstrated experience in ERP implementations, software deployment, testing, and troubleshooting. 
• Willingness to travel as needed to support multiple facilities.