Business System AnalystKey skills required for this roleBusiness System AnalystImportantBusiness System AnalystJob descriptionOur client, a leading name in the technology sector, is currently seeking a Business Systems Analyst to join their team. This permanent position offers a fantastic opportunity to work within a dynamic and innovative environment. Our client is renowned for their passion for artisan-made products and continually strives to set new standards for quality and excellence.Key Responsibilities:
Resolving technical support queries predominantly around MS Dynamics 365 Business Central
Working from an ITSM tool, using ITIL processes
Collaborating with service desk colleagues and working within a small group of business systems specialists
Occasionally supporting incidents/P1s sometimes at unsociable hours
Escalating issues to systems integrators and other third-party support partners when necessary
Identifying and implementing improvements using knowledge of D365 BC
Supporting BC enhancement and change projects, delivering training, guiding and documenting testing pre and post-release
Identifying opportunities for enhancing Business Central and proposing changes with management support
Supporting pre and post-implementation testing activities on enhancements and releases
Providing guidance and training to Radley’s teams through standard operating procedures for all routine BC tasks
Job Requirements:
Strong analytical, problem-solving skills, and excellent attention to detail
Highly motivated self-starter, with the ability to work in a fast-paced environment
Effective communication skills at all levels, able to present complex data to various audiences
Excellent organisational skills with the ability to work autonomously and in team settings
Ability to present information effectively and respond to questions from managers, users, and peers
Adaptability to change and challenges with a flexible approach to work
Excellent communication and documentation skills, including good training abilities
Preferred Experience:
Experience in a Retail Head Office environment is essential
Hands-on experience of at least 3 years with D365 BC support, preferably in a retail setting
Knowledge of Finance, Buying and Merchandising, Logistics, and Warehousing is advantageous
Strong understanding of ERP analytics solutions
Knowledge of JSON/XML, AIS, LogicApps, PowerBI, T-SQL is beneficial
If you are a skilled Business Systems Analyst looking to further your career in a reputed technology firm, we would love to hear from you. Apply now to join our client’s innovative and talented team.
Expected salary
£40000 per year
Location
London
Job date
Thu, 05 Jun 2025 06:07:39 GMT
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