Business Systems Training Manager – Houston, TX

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Job Objective: The Manager, Business Systems Training is responsible for developing, administering, and continuously improving a comprehensive training program for RelaDyne’s ERP platform, bolt-on applications, and related business processes. This role supports RelaDyne’s mission to deliver industry-leading products and services by ensuring employees are equipped with the knowledge and skills needed for successful acquisition integrations and day-to-day operations. The position requires strong leadership, communication, and organizational skills, and the ability to collaborate effectively across teams in a fast-paced environment.

Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties requested by management.

• Lead the design, development, and delivery of training programs in conjunction with the Director, OCM for ERP systems, bolt-on applications, and business processes to support acquisition integrations and new hire onboarding.
• Responsible for maintaining and leveraging 3^rd party training partnerships with the Director, OCM to supplement internal training when necessary.
• Collaborate cross-functionally to select a primary LMS to house training materials and help administer training efforts.
• Manage, mentor, and develop a team of Trainers, fostering a high-performance, collaborative, and accountable culture.
• Serve as a player-coach, actively participating in training delivery when needed and modeling best practices for the team.
• Partner cross-functionally with Business Integration, IT, HR, and Operations to ensure training aligns with company objectives and integration requirements.
• Evaluate training effectiveness, identify process improvements, and implement continuous improvement initiatives.
• Maintain accurate training documentation and records to ensure compliance with company policies and standards.
• Collaborate with communications and change management partners to deliver clear, empathetic messaging that supports engagement and trust during integration and onboarding.
• Champion operational excellence by identifying, prioritizing, and executing key improvement initiatives within the training function.

Knowledge, Skills, and Abilities

• Bachelor’s degree in Business, education, Information Systems, or a related field.
• 7+ years of experience in training, learning & development, or ERP/business process implementation.
• Experience managing and developing training teams, preferably in a player-coach capacity.
• Strong project management, organizational, and interpersonal skills.
• Proficiency in ERP systems (e.g., SAP, Sage DM2) and related applications.
• Excellent written and verbal communication skills.
• Demonstrated ability to multi-task, manage priorities, and meet deadlines.
• Strong attention to detail and commitment to accuracy.
• Ability to travel up to 30% to support acquisition integrations and training delivery.