Business Transformation Manager

Job Description:

Company Description

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com.

Role Overview:

Become part of our growing, exciting consulting division, Dentsu Business Transformation (BX), and advise strategically our clients on business transformations.

As a Business Transformation Manager, you will be reporting to our VP of Business Consultancy Services.

This role offers a hybrid work mode. Depending on the project scope, being onsite at the client’s might be a part of the role.

Here are some of the exciting tasks awaiting you: 

• You are an expert in consulting our clients along all phases of the project: from defining the initial vision and translating broad challenges into a specific roadmap, transformation programs and preparing the implementation, considering complex challenges, and create comprehensible business cases for them
• You are responsible for the development of business strategies, considering the end customer, organizational and technology perspectives. You take on the strategic development of national and international clients and develop concrete recommendations for action based on your analysis of the relationship between business goals, content, customer data, technology, media and processes
• You lead interdisciplinary teams in large and international pitches and consulting projects with joy and confidence to the customer’s benefit
• Our clients perceive you as a thought leader in business transformation – you fill this scope with joy and great professional confidence
• Together with the team of highly qualified and experienced strategy consultants, you develop our business consulting services
• You advise clients holistically on sales, marketing and communication strategies, considering organizational factors, processes, and business management with your excellent understanding of organizations, operating models, technology and commercial strategy
• You have a comprehensive view of communication approaches and measures and a thoughtful understanding of the strategic positioning of companies/brands/people

Qualifications

A mix of the following is the person we are looking for: 

• 5+ years of experience as a consultant in a strategic function in a professional services company, industry, a startup or in a renowned consultancy
• A degree in business, economics, or a comparable course of study. A higher degree, Ph.D or MBA is an advantage
• Exceptional communication and argumentation skills, and convincing and confident appearance at C-level with the customer
• Excellent knowledge of strategy development, underpinned by practical application of consulting methods and models
• Strategic and analytical skills combined with a gift for communicating complex solutions effectively
• Entrepreneurial mindset and experience in leading and delivering national and/or international digitalization or transformation projects
• Enthusiasm for several of the following topics: organizational development, change management, innovation management, business models, process optimization, multi-channel models, data and CRM, e-commerce
• Team spirit and high willingness to learn new things
• Fluent in written and spoken English, with high proficiency in French and/or German

Additional information

We work with motivated people, who support and enrich each other. We live the possibilities of the digital world through home office, meaning you can work anywhere (within Switzerland) with flexible (annual) working hours. We also value face-to-face exchanges in our offices (Geneva, Zurich, Lausanne, St. Gallen).

These are some of the things we offer: 

• 25 days of holidays & 3 wellness days
• Additional days-off on top of holidays (3 wellness days, 2 volunteer days, birthday, bridge days)
• 40-hour week & overtime compensation
• Flexible working hours model (flextime)
• Independent home office management
• State-of-the-art, creative office space with ergonomically equipped workstations
• Full access to Dentsu Academy, on-site learning sessions, online language courses
• Multiple discounts e.g. for gym, mobile plans, tech equipment, car dealers

If you feel inspired by us, we will probably be inspired by you. Join us now and apply online to make sure we match each other’s expectations. We value diversity and therefore welcome all applications – regardless of gender, nationality, ethnic and social origin, religion/worldview, disability, age, as well as sexual orientation and identity.

We look forward to hearing from you!

#LI-MERKLE #LI-Hybrid #LI-DOMI

Location:

Geneva – 20 Quai Ernest – Ansermet

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

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