CA Donor Center Technician II

Want to Expand

your career-development potential,

your ability to help donors and patients,

and your access to professional opportunities?

We’re growing fast.

[You can, too!]

There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you’re someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a:

CA Donor Center Technician II

This is What You’ll Do:

• Ensure total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
• Maintain high level of customer service and positive donor experience in line company values and culture.
• Maintain cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands.
• Maintain Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions.
• Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product.
• Maintain Donor confidentiality based on company policy.
• Maintain complete and accurate record keeping per company’s Standard Operating Procedures.
• Clean any blood or plasma spills and performs proper procedure for disposition of biohazardous waste.
• Be responsible for mentoring Donor Center Technician I and may be assigned to drive training efficiencies to ensure timeliness and compliance and may be assigned as a Designated Trainer.
• Partner with Quality Assurance on overall center performance (favorable performance observations, CAPA implementations and continuous improvement initiatives).
• Be responsible for troubleshooting machine alarms/alerts and perform QCs both routinely (defined as daily/monthly) as well as periodic (defined as quarterly/annually) on equipment.
• Assist with storage room organization and performs assigned tasks following the First In, First Out (FIFO) method.
• Perform other job-related tasks, as assigned.

Donor Eligibility:

• Ensure that donor meets eligibility criteria based on Standard Operating Procedures.
• Perform donor vitals evaluation per Standard Operations Procedure.
• Perform finger stick for Microhematocrit and Total Protein determination.
• Register applicant donors per Standard Operating Procedures.

Plasma Collection:

• Set up and prepares all equipment and disposable supplies for venipuncture and plasmapheresis procedures per standard operating procedures.
• Disconnect donor after plasmapheresis process is completed per standard operating procedure.
• Maintain proper ratio to ensure donor safety and quality of product.
• Operate the automated plasmapheresis machines including response and evaluation of all machine alarms and alerts, responds to donor adverse events, and documents exceptions.

Product Processing:

• Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures.
• Handle tested and untested product, as well as product with unsuitable test results.
• Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures.
• Prepare product and samples for shipments, per Standard Operating Procedures and federal transportation regulations.
• Monitor freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly and record variance if applicable.

This is What It Takes:

• High school diploma or equivalent (GED) required.
• 3+ months’ experience in clerical or customer service position preferred.
• Specific certification or licensing based on State requirements.
• Basic computer knowledge and skills required.
• Ability to speak, read, write (legibly and accurately), and understand English required.
• Strong customer service skills required.
• Strong organizational skills required.
• Ability to read, follow, and interpret regulations, instructions and manuals required.
• Ability to understand verbal instruction required.
• Ability to read numbers on screening equipment and perform basic mathematical calculations
• required.
• Effective communication skills required.

Scheduling:

• Must be able to work both day and evening hours, weekends, holidays, and extended shifts on a frequent basis.
• Attendance and punctuality required.

Do Satisfying Work. Earn Real Rewards and Benefits. 

We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel. 

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time

The pay range for this position at commencement of employment is expected to be between $17.91-$29.86 however, unexpected and necessary adjustments or increases may result from Company annual salary increases, if applicable, and or fluctuations in the job market necessitating adjustments to pay ranges. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus and in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and paid time off benefits, including parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

More About Octapharma Plasma Inc.

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

Interested? Learn more online and apply now at: octapharmaplasma.com

And if you know someone else who’d be a great fit at Octapharma Plasma, Inc., please forward this posting along! 

INNER SATISFACTION.

OUTSTANDING IMPACT.

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