Campus Tour Coordinator

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Campus Tour Coordinator
Requisition ID: 2026-9996
# of Openings: 1
Location: US-UT-Logan
Category: Program Management & Support
position Type: Benefited Full-Time
Job Classification: Exempt
College: Student Success
Department: Admissions Pathways & Engagement
Advertised Salary: Minimum $44,000 commensurate with experience plus excellent benefits
Overview
The Utah State University Admissions Pathways & Engagement Department seeks a student-oriented individual to join our Events Team. The Event Coordinator will be primarily responsible for large scale recruitment events hosted on campus focusing on development and strategic planning for the Campus Tours for prospective students, Group Tours, and Junior Preview Day Programs. Attendance ranges from 50-700 prospective students and their families across the different events. This position requires excellent interpersonal, logistical, and organizational skills as the candidate will work with prospective students, parents, counselors, USU departments, vendors, venues and other community members.
Recruitment at USU is a team effort. The successful candidate will be instrumental in creating meaningful experiences with USU that impact a student’s decision to enroll. Event attendance increases the likelihood that a student chooses USU and is a crucial enrollment management indicator. This position will assess and analyze event metrics, explore ways to innovate, and build relationships among all USU campuses, departments and colleges. The candidate must be a self-starter and work well both independently and in a team. These events and activities advance USU’s mission of recruitment and helping prospective students find their best fit at USU.
This position allows for flexibility in the work schedule and can accommodate slight variations to traditional business hours. Occasional evening and weekend work is required. This position is eligible for hybrid remote work within the state of Utah with the primary office location in Logan, Utah.
Responsibilities

• Strategic management, implementation, and yield (ROI) for Campus Tours for Prospective Students, Group Tours, and Junior Preview Days programs. More information on these programs on the USU Admissions Events website (usu.edu/admissions/events).
  • Including conception, development, planning, and execution of the events.
  • Coordination and relationship building with staff and students across campus.
• Development and oversight of operational components such as CRM software, registration, and scheduling.
  • Welcome participants and give presentations regarding undergraduate admissions information and academic scholarships for new students.
  • Develop campus tour materials in conjunction with the marketing team such as folders, handouts, viewbooks, etc.
  • Oversee back-end logistics for campus tour events in the Salesforce CRM.
  • Proactively identify ways to enhance the tour experience for students and provide proposed solutions.
• Participate in the following programs as a member of the Events Team:
  • Utah State University Leadership Conference
  • True Blue Days
  • Open Houses
  • Next Step Nights
  • Community Outreach
• Mentor and train a team of students and staff on how to perform their assigned role at events. Perform assessment and analysis following the events to determine success of the events.
  • Develop Certification & Training program that is provided to all Student Ambassadors to provide campus tours to the guests.
  • Certify and train the Student Ambassadors in the Campus Tour Program.
  • Oversee and advise a small team of University Ambassadors (20+ students).
  • Provide reportable grades for Student Ambassadors to receive credit for their course.
  • Review post-event surveys and counsel Student Ambassadors on event responsibilities.
• Manage program budgets
• Act as a liaison to other departments and community partners for the success of the programs including dining services, venue selection, and other logistics for the programs.

Qualifications
Minimum Qualifications:

• Four years of experience; or a bachelor’s degree; or an equivalent combination of education plus experience.

Preferred Qualifications:

• Experience planning and executing large-scale events.
• One year of related experience in university admissions and/or recruitment.
• Strong customer service orientation, experience, and knowledge with the ability to apply those skills in creating positive relationships with others.
• Ability to work with various audiences, including prospective students (traditional & post-traditional), parents, counselors, alumni, university community members, and other constituents.
• Familiarity with Customer Relations Management Software (e.g. Recruit, Blackthorn, Salesforce, etc.), Banner, or other university software systems.

Knowledge, Skills, and Abilities:

• Ability to build trusting relationships with coworkers, customers, and outside vendors.
• Adaptable to changing conditions or work assignments, which include working occasional nights and weekends.
• Creative problem solving and thinking for success of the programs.
• Acute attention to detail.
• Ability to manage data, run reports and analyze trends.
• Adept logistical and project management skills.

Required Documents
Along with the online Application, please attach:
1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover letter to be typed/pasted at the end of your application
**Document size may not exceed 10 MB.**
Advertised Salary
Minimum $44,000 commensurate with experience plus excellent benefits
ADA
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. This position requires moderate physical effort. Employees must have sufficient strength to perform the duties and responsibilities of the position, including lifting up to 25 pounds, walking and standing.
College/Department Highlights
Admissions Pathways & Engagement Mission
Our Department: We are committed to fostering meaningful and collaborative relationships built on dependability, trust, and mutual respect.
Our Campus Community: We strive to find solutions guided by integrity, adaptability, and perseverance.
Our Students: We believe in building a supportive atmosphere through helpful engagement while listening to concerns and seeking ways to serve the Aggie Family.
Our Goals:

• Provide superior service and knowledgeable staff.
• Help our customers feel welcome and direct their paths in every way.
• Facilitate prospective students’ transition through timely and accurate information, personal advising, and Aggie pride.
• Develop and maintain relationships with students, parents, counselors, campus personnel, and the community.
• Secure the integrity of the University by providing equal opportunity and access for students, preserving fair requirements, and making just decisions.
• Encourage campus involvement in recruitment activities and coordinate the overall enrollment strategies for new students.
• Educate our audiences regarding the University’s mission and the benefits of an Aggie experience.
• Support and strengthen all efforts to promote and market Utah State University.
• Adhere to and carry the goals of University leadership.
• Keep the best interests, learning, and development of our students central to all we do.

University Highlights
Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.
USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.
Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by recent Mountain West regular-season and tournament championships in women’s volleyball, three consecutive Mountain West tournament titles in women’s soccer conference championships, and a first-ever conference championship for gymnastics, reflecting USU’s commitment to perseverance and achievement.
Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.
The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.
*updated 12/2025
https://careers-usu.icims.com/jobs/9996/campus-tour-coordinator/job?in_iframe=1
Notice of Non-discrimination
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:
Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266
Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266
Mailing address: 5100 Old Main Hill, Logan, Ut 84322
For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:
U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov
U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov
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USU recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the university’s academic mission of learning, discovery, and engagement. USU is an Equal Opportunity employer and does not discriminate in any of its programs and activities based on race, color, religion, sex, national origin, age, genetic information, sexual orientation or gender identity/expression, disability, status as a protected veteran, or any other status protected by University policy or local, state, or federal law (https://equity.usu.edu/non-discrimination).

 

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