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Job Description:
The Family Support Services team is our point of entry team who help discuss programs and connect clients to resources for all varieties of developmental disabilities. We also provide ongoing case management/service coordination to individuals of all ages who have a diagnosis of a developmental disability and are not receiving a Medicaid Waiver.
ESSENTIAL JOB FUNCTIONS
Conducts and documents comprehensive assessment of client and/or client’s needs. Participates in development of client’s service plan, consistent with assessment. Arranges for delivery of needed services, as identified in assessment. Assists client in accessing needed services through, for example, referrals or linkages. Monitors client’s progress by making referrals, tracking client’s appointments, performing follow-up on services rendered, and performing periodic reassessments of client’s changing needs. Performs advocacy activities on behalf of client (e. g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on own behalf). Prepares and maintains case records documenting contacts, services needed, reports, client’s progress, etc., in accordance with SCS and regulatory standards. Provides case consultation (i. e., consulting with service providers/collaterals in determining client’s status and progress). Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources. Provides psychosocial education to clients and/or family members to increase their understanding of client’s illness, physical condition, or social situation. Performs crisis assistance (i. e., intervention on behalf of client, making arrangements for emergency referrals, coordinates other needed emergency services). May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent’s skill and autonomy.
EDUCATION
PHYSICAL DEMANDS/REQUIREMENTS
Time Type:
Full time
We continually help our community and employees flourish… one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.
Seven Counties Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, disability, sexual orientation, marital status, or protected veteran status.
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