Case Manager Supervisor

Position: Case Manager Supervisor

The Case Manager Supervisor ensures that Case Managers and Case Aides deliver services to clients in a manner that is consistent with professional standards of case management, the contractual requirements of the funding sources, and the policies, guidelines, and shared values of VOA.

New Hope Shelter is a program that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/dv

Minimum Qualifications:

• Bachelor’s degree or 60 college credits courses in Human Services field with 2 years of relevant experience and/or supervisory experience.
• The position also requires a demonstrated ability in verbal and written communication, including basic computer skills and the ability to work with multiple agencies.

Candidates with related experience with domestic violence preferred.

Case Manager Supervisor Principal Responsibilities:

1. Supervision of case managers, internal and external reporting, and ensuring the quality of supportive services, community outreach, screening, assessment, and eligibility reviews.
2. Lead clients through the intake and assessment process to provide orientation to the program and to identify needs.
3. Develop with clients a mutually agreed-upon service plan to address needs and attain desired outcomes.
4. Develop and maintain positive linkages with clients, internal and external agency services, generic community resources, and state/city liaisons.
5. Monitor client success through participation in case conferences, staff meetings, reviews of program plans, and development of discharge plans.
6. Document case management activities in a confidential, timely, and concise manner.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

Please note: Benefits for part-time employees may vary.

To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!