CFO Information Management Analyst (Associate)

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Chief Financial Office (CFO) Information Management Analyst (Associate), you will manage and analyze information using a variety of techniques and tools, supports data management efforts with business owners and technical teams to manage and analyze information and data including master and reference data in adherence to USAA internal policies, standards, procedures, and external laws and regulations. This role will support one or more information management functions:

• Metadata management to ensure information is understood.
• Data Quality to ensure data is measured and trusted.
• Retention Management to ensure data is retained and purged appropriately.
• Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position.

What you’ll do:

• Support maintenance of Information Asset Inventories to ensure data and assets are cataloged appropriately.
• Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes.
• Maintains metadata repository and proper metadata association.
• Supports team members in reviewing, validating, and recording metadata and data quality information.
• Develops and documents definitions and data quality rules that support critical business processes.
• Support the maintenance of metadata repository and proper metadata association.
• Documents data quality plan and implementing approved data quality rule checks.
• Monitors data quality results, reports and dashboards, and escalates as appropriate.
• Supports documentation and update of data quality corrective action plans.
• Support creation and maintenance master or reference data
• Supports archiving and purging activities of data in compliance with legal requirements by partnering with IT.
• Support and begin to define the development of processes and enhancements to mitigate data quality risks.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s Degree in Business or Science discipline; OR 4 years of relevant data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 2 years of experience in an information management practice, business application function, or data delivery; OR Advanced degree in a Business or Science discipline.
• Working knowledge of data management practices and awareness of data governance theories and tools.
• Beginning SQL knowledge including SQL-based languages.
• Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels.
• Demonstrated critical thinking and problem-solving skills.
• Demonstrated presentation and communication skills.

What sets you apart:

• Working knowledge of design, development, testing and implementation of Data Quality, Data Validation, and reconciliation controls.
• Working knowledge of BI Tools or reporting experience with Tableau, SAS etc.
• Ability to write complex SQL queries.
• Strong analytical and problem-solving skills: able to develop and use structured approaches to identify root causes and recommend resolutions: can present results in meaningful terms
• Excellent interpersonal, communication and collaboration skills, and the ability to work in a highly cross-functional environment.
• Financial services industry experience.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $67,220-128,480.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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