Internal Communications Manager

Conservation International protects nature for the benefit of humanity. Through science, policy, fieldwork, and finance, we spotlight and secure the most important places in nature for the climate, biodiversity, and for people. With offices in 30 countries and projects in more than 100 countries, Conservation International partners with governments, companies, civil society, Indigenous peoples, and local communities to help people and nature thrive together.

POSITION SUMMARY – This position is based in Arlington, VA

The Internal Communications Manager is a member of CI’s Internal Communications team as a part of the larger People and Culture division. This individual reports to the Senior Director of Internal Communications, and plays a critical role in managing and deploying strategic internal communication campaigns at both the global and regional level to advance CI’s mission.

They ensure the right communication strategies and tactics are used to reach a broad audience – including the development of internal communications plans, products, events, and campaigns. They have deep industry knowledge and expertise on how best to deliver information efficiently and effectively to diverse team members around the world.

It’s imperative that this person can provide internal communications support by anticipating, preparing for, and managing complex corporate communications in the following areas: regional and global all-staff communications, change management, executive communications, multi-media, and internal events and campaigns.

Our ideal candidate will be a strong and creative writer, technically skilled, highly motivated, and an enthusiastic communicator who is passionate about creating meaningful team member connections and culture.

RESPONSIBILITIES

Strategic Communications:

• Manage and ensure organizational initiatives and priorities are successfully communicated to team members and stakeholders – this includes the development and implementation of internal communications strategies that engage, inspire, and connect staff across the organization with CI’s Vision, Mission, and strategic priorities.
• Establish regular communication cadence for select members of the senior leadership team, driving development of executive communications, including content and presentations that align with leadership style and key priorities.
• Exceptional executive presence – ability to present new ideas and evolving strategies in a concise and convincing manner.

Intranet Channel Management:

• Assist in managing a global editorial calendar and assist stakeholders in editorial planning to ensure all team member-facing communications are delivered to the right audience, at the right time, and through the right channel.
• Lead the strategic planning and day-to-day management of CI’s intranet platform, ensuring it serves as a dynamic, user-friendly hub for internal communication and team member engagement.
• Develop and publish compelling, audience-focused articles and updates that reflect organizational priorities, culture, and stories.
• Partner with cross-functional teams to promote the intranet as a go-to resource, driving adoption through campaigns, training, and ongoing engagement tactics.
• Monitor and analyze intranet performance metrics to optimize content strategy, navigation, and user experience.
• Co-manage backend administration of the intranet, including content governance, permissions, and technical troubleshooting in collaboration with IT.

Communication Events:

• Partner closely with the Sr. Director of Internal Communications to plan, produce, and manage the logistics of CI’s all staff global events and gatherings.
• Help craft an event agenda that is engaging for participants, has a clear strategic purpose, and will advance the organizational mission. Curate a list of presenters and aid in the development of their presentations.
• Write and/or review content in many forms and styles: presentations, speaking notes and full remarks, talking points, intranet stories to promote event and content, video scripts, internal metric reports, etc.

Partnering Across the Organization:

• Advise staff and leadership throughout the organization on the best way to leverage CI’s available tools and platforms to communicate news and information.
• Set high communication standards and educate contributors on how to write for specific channels (e.g., email, intranet, video) and develop standard templates to enable teams to self-serve.
• Ensure internal communications messages are consistent throughout the organization and also aligned with external communication messages, in collaboration with our Brand and Communications Team.

Internal Communications Champion:

• Be a self-starter and have the ability and drive to build and grow an internal communications function and regional program.
• Ability to influence and bring strategic communication plans to life across multiple global stakeholders and teams.
• Excellent presentation, writing, editing, and proofreading skills, as well as the journalistic ability to source stories from teammates
• Must have a passion for culture – and using communications to shape and foster a culture that propels the organization to deliver on CI’s ambitious mission.

WORKING CONDITIONS

• This position follows a hybrid work structure, working some days from the office and some days remotely. Guidance will be shared during the interview process.

QUALIFICATIONS

Required

• 4 to 6 years of related work experience.
• Experience with meeting/event planning and production. Experience using Microsoft SharePoint.
• Well-organized with strong attention to detail and the ability to manage multiple projects simultaneously.
• Strong writing skills.
• Ability to work with people at all levels and with varying backgrounds.
• Flexible and solutions-oriented.

Preferred

• Bachelor’s degree in Communications or related subject.
• Experience working at a global, decentralized organization.
• Knowledge or an interest in conservation and international development.

To apply for this position, please submit a resume and cover letter.

See all Conservation International Career Opportunities HERE

Conservation International is committed to providing equal employment opportunities to all individuals. We believe in hiring based on merit and qualifications, ensuring a fair and inclusive hiring process for everyone.