Clerical Assistant L1-2, Steam Distribution Operations

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

We are seeking a highly organized and detail-oriented Clerical Assistant to join our team and provide essential administrative support in our steam distribution operations. In this role, you will be responsible for managing routine office tasks, maintaining accurate records through data entry, and effectively communicating with customers to ensure seamless operations. The ideal candidate is a proactive professional with exceptional time management, attention to detail, and with strong communication skills. Your contributions will play a critical role in maintaining efficiency and organization within our team, helping to support the smooth flow of daily operations. This is an excellent opportunity for someone looking to build a rewarding career in a fast-paced, dynamic environment while gaining valuable administrative experience in a specialized industry.

Core Responsibilities

• The selected candidate must have strong verbal and written communication skills, be able to communicate clearly over the telephone, and possess basic mathematical skills.
• Duties include general clerical duties, including creating and tracking reports as needed, reviewing and filing documents, as well as notifying customers of main service outages, and handling various customer inquiries.
• Additionally, the selected candidate may be responsible for monitoring term orders to ensure purchase order dates remain valid and funds do not expire.
• Follow-up with vendors to identify and resolve shipping discrepancies, including shortages and overages.
• Manage the receipt, investigation, and resolution of action line complaints regarding defective or non-compliant stock materials.
• Maintain files to ensure an accurate audit trail for assigned items.
• Review and resolve invoicing issues related to stock materials, and perform other related tasks as assigned by departmental management.
• The individual will be receiving training to perform administrative duties as needed.
• The candidate must become familiar with Maximo or other work and asset management systems.
• The selected candidate will assist in preparing and submitting New York City Department of Transportation (NYCDOT) highway permit applications and track their receipt and approval to ensure proper permits are obtained for contractor fieldwork.
• The candidate must be willing to work when needed from the contractor’s yard, 16th Street service center or the Learning Center (TLC).
• The candidate must be able to work outside of the normal shift for mandatory system emergencies.

Required Education/Experience

• High School Diploma/GED

Skills and Abilities

• Strong written and verbal communication skills
• Well organized, detail oriented and flexible to handle multiple assignments
• Excellent organizational skills
• Performs work independently with minimal supervision
• Demonstrated ability to maintain confidential information
• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
• Demonstrated time management and priority setting skills
• Excellent collaboration and team building skills
• Demonstrated problem solving skills

Licenses and Certifications

• Driver’s License Required

Physical Demands

• Ability to push, pull, and lift up to 25 pounds
• Sit or stand to answer a phone for the duration of the workday
• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
• Possess manual dexterity and the ability to use hands for the duration of the workday
• Ability to stoop, bend, reach, and kneel throughout the workday

Additional Physical Demands

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at careerconnect@coned.com

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