Client Service Manager- Colorado

Kennedy Jenks is seeking an experienced and collaborative Client Service Manager to join our growing team in Lakewood, Colorado. The Client Service Manager plays a vital role in developing client strategies, assembling client teams, and executing plans to deliver KJ’s services efficiently. This role also includes project management responsibilities, ensuring adherence to company standards and deadlines.

Key Responsibilities:

• Business Development: Achieve sales targets by leading new pursuits. Cultivate, establish, and maintain relationships with clients and partners.
• Project Management: Ensure successful project delivery and attainment of financial goals by optimizing operational efficiency. Lead one or more client service teams, coordinate resources, and connect people to projects.
• Project Oversight: Serve as Deputy PM or PM for various projects, working under the PM or Client Service Director, with full responsibility for scope, schedule, and budget.
• Client Engagement: Lead client interview presentations, proposals, and strategy formulation. Collaborate closely with the Marketing & Proposals team to deliver sales results.

Qualifications:

• Bachelor’s and/or Master’s degree in Civil or Environmental Engineering or a similar engineering field.
• 10+ years of related water/wastewater engineering consulting experience with a proven track record in business development.
• Professional Engineer (PE) license.
• Proficiency in Microsoft Office Products and familiarity with Client Relationship Management tools.
• Demonstrated ability to provide excellent client service.
• Strong writing, editing, and research skills.
• Excellent analytical and problem-solving abilities.
• Some travel within the Denver area to project sites, client meetings, and other Kennedy Jenks offices may be required.

Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work to empower our team members to thrive and achieve their full potential.

Salary range for this position is anticipated to be between $140,000 and $175,000, depending on education, experience, qualifications, licensure/certifications, and geographic location. This position is eligible for performance and incentive compensation.

Benefits Summary: Kennedy Jenks offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, 401k, bonus opportunities, tuition reimbursement, professional registration support, a competitive PTO and holiday plan, and other benefits and programs.

No Application deadline as applications will be accepted on an ongoing basis

#LI-hybrid