Client Service Representative

Job title:

Client Service Representative

Company

Legacy Marketing

Job description

At Legacy, our ambition is to become the top marketing agency, dedicated to driving spectacular growth and success for our clients! Our unyielding commitment to excellence and innovation makes us stand out as we leverage cutting-edge strategies and a customer-centric approach to skyrocket sales performance. With a team of dynamic and passionate professionals, we’re ready to lead the industry, delivering extraordinary results and setting new standards of marketing excellence! We’re on the hunt for individuals with a flair for understanding customer needs and exceptional communication skills to amplify the success of our strategy!As a Client Service Representative at Legacy, you’ll be at the heart of our thrilling business expansion, representing our brands and offering each customer a top-notch, professional insight into our services and products.Client Service Representative will:

• Interact with existing, new, and potential customers daily via phone, email, text, and in person.
• Enhance the overall selling process by identifying opportunities, understanding customer motivations, and effectively addressing objections.
• Resolve customer concerns with care, focusing on solutions during challenging situations.
• Oversee the entire sales cycle, from order status to product/service installation, ensuring contracts are executed according to company terms.
• Participate in daily and weekly meetings to stay informed about the latest product and service updates and promotions.
• Thrive both independently and within a team, working efficiently with minimal supervision

To succeed in this role, it is essential to have the following qualities:

• Building rapport with new customers, upselling products, and improving sales margins
• Building long-lasting and meaningful relationships with clients
• Creative problem-solving and quick adaptation to changing priorities and customer needs
• Aptitude for conflict resolution, problem-solving, and negotiation
• Accomplishing objectives during challenging customer interactions
• Punctual time management and strong organizational skills
• Efficient email management and basic understanding of CRM system

Client Service Representative requirements:

• Minimum age requirement: 18 years old
• Strong interpersonal, oral, and written communication skills
• Availability for a full-time schedule
• Willingness to commute to our Pickering office daily for in-person work
• Previous experience in customer service and/or sales positions preferred
• Diploma or degree in Communications, Business, Advertising, or Sales is preferred

We invite you to join our team, where every achievement is celebrated and each milestone propels us to greater heights. Be part of our journey to set the standard for exceptional customer success and client satisfaction! Apply today and let’s reach new levels of excellence together!Powered by JazzHR

Expected salary

Location

Pickering, ON

Job date

Sun, 04 Aug 2024 02:30:44 GMT

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