Client Support Coordinator

Remarkable people, trusted by clients to design and advance the world.

Wood is currently recruiting for a Client Administrator (contract) to work on our clients Middle Eastern Oil & Gas FEED project. It will be working in our Green Park, Reading office for around 12 months.

The Role

The role provides general administrative support to the client team on the project. You will be involved in many different things day to day such as arranging meetings, greeting visitors, booking travel and researching local accommodation.

Our Clients and Projects 

Designing the future. Transforming the world. 

Wood’s Projects business unit specialises in delivering predictable and consistent results in high complexity projects that include new technology, challenging construction logistics and, or sheer scale. Just like the nature and expansiveness of our sectors, so is our Projects business, in its solutions, abilities and global track record. Across any major capital project lifecycle, we provide a full suite of solutions from programme and project management, to engineering and design, procurement, construction and project delivery.

• Ensure that all members of the team have the security and network credentials that they need e.g. door access, network access, @client.woodplc.com email accounts, access to printing and maintain records of these
• Arrange for hardware and software as indicated in the contract (PC, desk telephone, MS Office etc.)
• Pro-actively intercept/prevent client difficulties and problems
• Where required, and where it does not compromise the discretion of the Client Secretary role, provide cover or assistance to the Wood PA / Secretary
• Develop and maintain a good working relationship with Client’s teams in their home office where this will be helpful to expedite responses
• Develop and maintain a good working relationship with the Wood PA / Secretary
• Request for help, advice and guidance on UK culture and services
• Diary management for the Client team
• Arrange meeting room bookings and hospitality
• Set up and maintain paper and network filing systems
• Collect and distribute received correspondence.
• Meet and greet and the central point of contact for all visitors
• Prepare correspondence, minutes, procedures, presentations, reports, documents etc. where terms may be technical or complex; adjust spelling, punctuation and grammar as appropriate
• Combine material from a variety of sources in order to produce reports, and distribute as required / dictated by the Client
• Screen incoming telephone calls
• Create material required for presentations
• Organise and maintain stationery and sundry supplies
• Organise courier services
• Provide absence cover for Wood PA / Secretary as required

What makes you remarkable?

Expected:

Good previous experience in an administrative and client facing role is required

Knowledge, skills and experience:

• Good organisational skills
• Ability to communicate and liaise with staff at all levels
• Cultural awareness
• Good administration skills
• Good Microsoft Office knowledge
• Planning, organising and execution
• Problem solving
• Organised and efficient with ability to adapt quickly
• Interpersonal skills

Personal attributes:

• Proactive and positive
• Works calmly and with resilience when under pressure
• Works closely with others to achieve results
• Flexible and customer focussed
• Resilient
• Show initiative
• Discretion
• Confidentiality

Desirable:

Prior experience of global mobility would also be beneficial.

Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com

Diversity Statement 

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

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