Clinic Services Representative – Full Time – Days – Jackson

education AND experience

• High School Diploma or equivalent.
• Required to perform calculations, complete forms, extensively utilize computer information system
• Familiarity with clinic environment, preferred
• Demonstrated ability to work with detailed information
• Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel
• Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs
• Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office
• Ability to work successfully in a fast-paced environment with frequent interruptions
• Ability to work within a team setting and be supportive of team members
• Successful completion of yearly competencies
• Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer)
• Ability to work effectively with populations of diverse backgrounds and ages
• Dependable and punctual
• Strong organizational skills and ability to multi-task

• Organization: Henry Ford Jackson Hospital
• Department: MH – Physician Services
• Shift: Day Job
• Union Code: Not Applicable