Description:
Positions Location: Lansing, MI
General Purpose of Job:
Coordinate indirect clinical functions and act as support person to Clinical Staff.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Receives, delivers, and records messages/phone mail from patients/families or Associates to appropriate personal in a timely manner using appropriate telephone etiquette.
- Manages the Daily Activity Logs (DAL’s) of all Associates providing direct patient care to ensure concise patient care statistics and fulfillment of scheduled visits (frequency).
- Verifies and enters patient discharges into the Agency computer system when applicable.
- Performs general secretarial/office duties.
- Initiates and tracks insurance authorization as required by payers
- Assists in various audits to ensure agency is meeting regulatory and accrediting standards relays to appropriate manager when audit variations are noted.
- Maintains medical supply inventory, which includes ordering, stocking and supplies filing.
Assists with clinical scheduling.
| General Requirements | * None |
| Work experience | * Minimum of two years of previous clerical/secretarial experience |
| education | * High school diploma or GED |
| Specialized Knowledge and Skills | Required: * Demonstrated extensive computer skills * Demonstrated interpersonal/communication skills, verbal and written * Demonstrated ability to work independently and prioritize workload * Ability to assure confidentiality regarding sensitive materials Preferred: * Associates Degree * Previous experience in a health care related field * Microsoft software experience |
University of Michigan Health-Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Job Family
Requirements:
| Shift | Days |
| Degree Type / Education Level | High School / GED |
| Status | Full-time |
| Facility | Sparrow Home Care |
| Experience Level | Under 4 Years |