Cluster Human Resources Coordinator

Position Summary

We are looking for an ambitious, dedicated and people-oriented Cluster Human Resources Coordinator to join the team at Marriott Central London Cluster:

• London Marriott Hotel County Hall
• London Marriott Hotel Marble Arch
• London Marriott Hotel Kensington
• London Marriott Hotel Regents Park
• London Marriott Hotel Maida Vale

If you are a passionate human resources professional looking to develop within an amazing brand and the world’s biggest travel company, get in touch with us today!

The impact you will make

The Cluster Human Resources Coordinator you will be a key part of the Central London Cluster team, responsible for a portfolio of Marriott Central London properties. You will report directly to the Cluster Human Resources Manager and will contribute with human resources generalist knowledge and expertise for the five properties.

What will you do?

The Cluster Human Resources Coordinator will support in providing comprehensive, confidential Human Resources service to the Cluster to support achievement of business goals and strategies whilst developing and maintaining positive internal and external customer relationships with associates and managers. The role requires a consistent standard of support, both administrative and non-administrative to the Human Resources department. 

One of the main responsibilities will be overseeing the payroll function which consists in maintaining and updating employee payroll records and files; reviewing, verifying, and reconcile pay adjustments and other pay-related information. Together with the HR Officers, you will be leading payroll preparations and ensuring that actions required by heads of departments are clearly communicated, required data is available for finance’s review by the established deadlines and responds to any enquires efficiently. The HR Coordinator works closely with the Cluster Finance departments and the above property UK Payroll Team.

Additionally, you will be actively involved and support in specific functions, such as:

• Maintain and update accurate employee records, ensuring compliance with confidentiality standards.
• Oversee and coordinate generic HR operations to ensure smooth and efficient processes.
• Provide first line of HR advice and support to all associates.
• Support with employee relations matters, including conducting investigations and grievance hearings whilst adhering to UK employment law.
• Support initiatives that drive employee engagement and retention.
• Take part and lead project work that enhances cluster productivity and efficiency.

What we are looking for:

• Previous experience within an administrative or coordination role, ideally within hospitality operations.
• Strong communication and interpersonal skills with the ability to manage multiple priorities and interact effectively with associates at all levels within the business.
• High attention to details and a commitment to maintaining confidentiality.

Why work with us?

In addition to the benefits you would expect being part of a brand of our calibre, you will also be offered:

• A unique opportunity to be part of an award winning international brand where we celebrate your unique talent
• Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates
• World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
• Work alongside some amazing talent- award winning, experienced hospitality professionals
• Discounted room nights, meals, and spa access-because your well being means so much
• Access to fabulous and flexible benefits to help you in and out of work- including health and life assurance
• Access to major high street discounts so you can treat your friends and family as required

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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