CMA – Certified Medical Assistant – TKC Advanced Heart Failure Call Center/Support Center – AM (023)

CMA – Certified Medical Assistant – TKC Advanced Heart Failure Call Center/Support Center – AM (023) – (T226584)

Description

Compensation:

Pay Range: $15.50 – $23.55 / hour

• Benefits available for eligible positions include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.

Work with the Best at UAB Medicine:

UAB Medicine is Alabama’s largest single-site employer and operates over 1,200 beds and over 200 clinics in Birmingham, Alabama. When you become part of UAB Medicine, you join a nationally ranked academic medical center committed to education and advancing medical science through research.

• U.S. News & World Report‘s Best Hospitals, #1 in Alabama
• America’s No. 1 Best Large Employer, Forbes, 2021
• Level I Trauma Center
• NCI-Designated Comprehensive Cancer Center, Comprehensive Transplant Institute, Comprehensive Stroke Center

Our success in patient care, innovation, and education is a direct result of our supportive and inclusive culture. Whether you are looking to start your career, fast-track your development, or diversify your skills, UAB Medicine offers avenues for advancement that other employers cannot match.

Job Description:

Under general supervision and according to established policies and procedures, to accurately and efficiently answer and triage telephone calls received from patients, their caregiver, relatives and other health care team members. To coordinate patient appointment scheduling for the Kirklin Clinic. To coordinate with master schedulers and providers for appointment management and communicate with clinical staff for coordination of schedule and patient needs. To routinely review schedules for appointment availability and employ processes to maximize patient access potential such as appointment reminders, wait lists and timely coordination of patient cancellations. To coordinate patient care with outside agencies as needed for referrals and appointment scheduling. To consistently demonstrate outstanding customer service to patients, visitors, providers and staff.

Qualifications

High School diploma or GED required. Successful completion of all IDX classes is required. Two (2) years experience as a medical assistant preferred. Currently certified as a Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) by the National Healthcare Association (NHA) required. If certified by another accrediting agency, AAMA or NHA certification must be obtained within six (6) months of employment. Current Cardiopulmonary Resuscitation (CPR) certification may be required or must be obtained within thirty (30) days of employment depending on assignment.

Primary Location

: UAB Hospital

Job Category

: Cardiovascular Services

Organization

: 705901000 Med-Cardiology-TKC

Employee Status

: Regular

Shift: Day/1st Shift

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