Commercial Administrative Specialist – Commercial Admin Total Bank – Towson, MD

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This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be Towson, MD.

High School Diploma or GED required.

Associate’s Degree in Business Administration preferred.

Previous office related experience preferred.

Minimum of one year relevant banking experience preferred.

Experience with commercial lending systems and loan documentation a plus

SUMMARY

Supports the job activities of Commercial Bankers. Performs various customer service roles related to administration and follow-up support for commercial loan and deposit relationships.

ESSENTIAL FUNCTION

Banking is a highly regulated industry, and you will be expected to acquire and maintain a proficiency in the Bank’s policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned and compliance training in a timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Practices the standards of the Mission, Vision and Pledge.

Understands the various types of commercial loan products and services offered by the Bank.

Maintains a working knowledge of the Bank’s loan processing system and credit approval process.

Assists in planning market related events in support of lenders.

Provides timely response to questions from customers and internal departments.

Handles customer situations/problems in a professional and confidential manner.

Assists in coordinating Commercial Banker’s schedule using Outlook calendar and direct customer contact.

Attends weekly market sales meetings.

Provides information to Commercial Bankers for weekly Market Sales Meetings.

Facilitates supplies ordering.

Enters information and uploads documents in workflow system, Capital Stream, or other computer software utilized by the department.

Performs other duties as assigned.

OTHER SKILLS AND ABILITIES

Ability to coordinate and/or manage multiple tasks in various stages is imperative.

Good time management skills.

Willingness to provide a level of service which will clearly differentiate us from our competitors.

Professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers.

Ability to work with others in a team environment and under occasional time constraints is a necessity.

Employee must be willing to learn, understand and promote Bank products and services.

Ability to maintain confidentiality is required.

COMPUTER SKILLS

Ability to utilize Microsoft Office software.

Ability to learn commercial banking software.

PHYSICAL DEMAND

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This Job has been designated as a “Hybrid Position;” this indicates that, after a minimum of 90 days, wherein a successful review of the employee’s progress has been achieved, the employee is eligible to work up to two days remotely and three days in the employee’s on-site Bank office. Consideration of the schedules of co-workers and associates and service to our clients will be factors in determining remote workdays.

ADDITIONAL INFORMATION

The wage range for the Commercial Administrative Specialist position is $20.00 – $23.00 per hour and eligible for approved overtime. The position includes 17 days of PTO (Paid Time Off) and 5 days of STD (Short Term Disability), 11 annual paid holidays, and 1 annual float holiday.

WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.

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