Commercial Cards Product Owner

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<div class="isg-job-description“>Overview

This is a remote role that may only be hired in Arizona, California, Texas, North Carolina, South Carolina or New Jersey.

The Cards Product Owner – Enterprise Commercial Cards is responsible for driving the strategy and performance of key automation efforts in Cards Credit Decisioning domain. This position requires extensive experience in cards and credit risk management along with the associated skills to support agile pod as a Product Owner. In this role, you will play a crucial role in shaping the commercial cards portfolio management automation capabilities. This position contributes and executes product initiatives within the Enterprise Commercial Cards Organization. Act as an interface between the business stakeholders and cross-functional delivery teams.

Responsibilities

The Cards Product Owner will be responsible for continuous improvement and systems stabilization activities related to entire infrastructure that drives automation of cards product offers, enhances the efficiency of portfolio management, and drives the stability of Card Management Platform system. This role is responsible for driving a significant aspect of our cards risk management strategy. The ideal candidate will:

• Product Strategy and Innovation * Lead the development of credit management platform* Drive innovation in business rules driven Decision Engine framework * Identify and evaluate new automation opportunities based on business needs.

• Product Management – Develop a prioritization framework and strategy for delivery initiatives. Prepare/refine product backlog and roadmap and work with the cross-functional teams to execute the product backlog. Plan and create initiatives, features, epics and stories in JIRA.

• Cross-functional Leadership * Lead development pod along with collaborating with cross-functional teams including but not limited to Technology, Risk, Underwriting, and Analytics team. Past experience working in agile delivery methodology is a must.

• Communication & Stakeholder Management – Articulate the product vision and roadmap persuasively to all stakeholders across the bank. Provide regular status updates to leadership and stakeholders. Navigate complex stakeholder dynamics and manage expectations.
• Third Party Product Development: Responsible for ensuring essential upgrades and production issues are prioritized and remediated within an established SLA. Proven capability to work with third party vendors and drive accountability for system ownership and maintenance.

Qualifications

Bachelor’s Degree and 4 years of experience in Product Management, Scrum, Agile OR High School Diploma or GED and 8 years of experience in Product Management, Scrum, Agile

Preferred Qualifications

• Strategic thinking, planning and process improvement (Advanced)
• Agile Product Owner Backlog Management
• Analytical skills – business (Advanced)
• Communication skills – interpersonal (Advanced)
• Problem solving (Advanced)
• Card Experience
• Banking Experience

The base pay for this position is generally between $92,000- $140,000 per year. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

First Citizens Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, national origin, sex, age, disability, protected veteran status, sexual orientation, gender identity, genetic information, military membership, Application, or obligation, or any other legally protected status.