Committee and Senedd Business Support Officers

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Cardiff

About the job

Job summary

This is an exciting opportunity to work at the heart of Welsh democracy within the Senedd’s Business Directorate. You will be working directly with Senedd Members, senior officials, stakeholders and the public during an important time for Welsh politics.

As a member of the Senedd Business Directorate, you will be required to ensure that Senedd business such as support to Senedd Committees and Plenary, the Table Office, and the Independent Remuneration Board is managed smoothly and effectively and that Members of the Senedd and staff receive a high standard of service. You may also work with a team delivering strategic projects or developing procedural resources and parliamentary skills programmes.

The posts involve regular contact with Members of the Senedd and their support staff, staff of the Welsh Government, senior staff of the Welsh Parliament and a range of external stakeholders and committee witnesses.

These posts are part of a pool of similar Team Support roles in the Senedd Business Directorate, which include support for Plenary, the Table Office, the Independent Remuneration Board, strategic project delivery and the development of procedural resources and parliamentary skills. Successful candidates may be required to move to such similar roles within the Senedd Business Directorate, according to business needs.

Job description

Key tasks:

Depending on the specific role you are allocated the tasks you will be required to undertake may include:

• Meeting and greeting external witnesses and Welsh Government Ministers and their officials, and responding to any queries that they may have about the meeting (such as the format of the meeting and how to use translation equipment) both at physical and virtual meetings;
• Support virtual and hybrid Committee meetings and internal meetings using virtual platforms (Zoom and Teams);
• Working with the clerking team and other departments in the Senedd (such as Translation, ICT and Estates and Facilities Management) in making the domestic and technical arrangements for committee (and other) meetings and possible external visits;
• General administrative tasks in relation to supporting Senedd Business
• Issuing correspondence and managing a correspondence log;
• Monitoring and managing committee mailboxes, responding to or forwarding on e-mails as appropriate;
• Supporting social media content;
• Updating webpages and intranet pages;
• Responding to queries via telephone and e-mail;
• Organising travel and meeting arrangements for Members of the Senedd and officials;
• Distribution and collation of invitations/responses to consultation exercises;
• Using the Senedd Business management system (SBMS) to publish documents on the Senedd webpages and to keep relevant webpages up to date;
• Assisting the team with the development of papers and supporting team meetings which take place to manage the work programme of the committee;
• Supporting the administration function of the Table Office including Cross-Party Groups and Written and Oral Questions;
• Providing administrative support to the Independent Remuneration Board.
• Providing administrative support for the Senedd’s procedures and parliamentary skills programme and resources.

The Job Description will develop with time and link with a Performance Development Review Plan.

Person specification

Job Specific criteria:

1. Organisational skills and agility – Excellent organisational skills with accuracy and attention to detail and ability to manage workload in a timely manner.
2. Communication skills – Excellent oral, written and online communication skills with the ability to work with a diverse range of people at all levels to provide a professional, friendly service, (these may include members of the public, Members of the Senedd and senior staff etc).
3. ICT skills – Experience of using Microsoft Office packages (e,g Word, Outlook, Excel, Teams and OneNote) in a business or educational setting to a competent standard and an aptitude for learning to use new software packages.

Desirable criteria:

The following qualities are not essential for this particular post but have been deemed as desirable. These will only be taken into account in the event of two (or more) candidates acquiring the same score at either application or interview stage.

1. Social media skills – Experience of using social media in a business environment is desirable, though not essential. Full training will be offered to the successful candidate.

Welsh language criteria:

The language skills for this post have been assessed Courtesy Level Welsh. Candidates should have the ability to:

• Pronounce Welsh names, answer the telephone, greet people or make introductions bilingually
• Understand and use proactively familiar, everyday, expressions
• Understand very short texts where people are giving basic information about themselves or others in correspondence, on forms or to interpret content using the technology available.

These skills will be assessed as part of the selection process. If the successful candidate does not possess these skills, they will be expected to commit to learn them during an agreed period. Examples of what to expect for a courtesy level Welsh assessment are provided on our resources web page

Benefits

Alongside your salary of £23,781, Welsh Parliament contributes £6,889 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Contact point for applicants

Job contact :

• Name : Bethan Garwood
• Email : bethan.garwood@senedd.wales

Recruitment team

• Email : jobs@senedd.wales

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