Communications and Network Technical Analyst

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Description

Provide technical support and
expertise for network systems for a university medical system. Responsible for the implementation and support
of network equipment, network software, daily operational incidents, service
request tickets, network and VoIP break/fix support, incident escalation,
network maintenance and network configuration. Provide day-to-day support of the 24 x 7
production environment, including core, distribution, wired and wireless access
layers, IPAM, DHCP, VoIP systems, WAN, and network monitoring. Build, install, monitor, optimize,
troubleshoot, maintain and document a variety of systems of the network; assess
production network configurations and network health, identify issues, and
recommend remediation actions; participate in network hardware refresh, new
network segment builds, and WAN clinic builds; perform network monitoring
configuration, addition, deletions, and changes for enterprise monitoring
platforms; and perform monitoring,
diagnosing, and troubleshooting to optimize systems and networked components as
necessary to resolve problems and improve quality and performance.

Salary range: $105,700
to $234,500 Annually

The employer offers hybrid work-from-home benefit
for this position within commuting distance from the jobsite.

Qualifications

Bachelor’s
degree in computer science, information systems, electrical engineering or a
related technical field, plus five years of experience in job offered, or as a
network engineer or a related occupational title. Alternatively, the employer will accept
Master’s degree in computer science, information systems, electrical
engineering or a related technical field, plus three years of experience in job
offered, or as a network engineer or a related occupational title. The employer
will accept any suitable combination of education and experience.

  • Experience analyzing end-user business needs and
    devising effective cost-efficient recommendations.
  • Demonstrated experience writing clear, precise,
    detailed, comprehensive, and grammatically correct letters, memos,
    reports, policies and procedures.
  • Experience communicating with product end-users.
  • Demonstrated experience working both independently and
    in team-oriented environment.
  • Experience researching and testing new communication
    and networking technologies and processes.
  • Demonstrated knowledge of DNS, DHCP and TCP/IP.
  • Demonstrated data networking skills including IP &
    Ethernet routing and switching based network design.
  • Experience with testing and implementations utilizing
    the OSI seven layer model.
  • Experience working with industry protocols including
    OSPF, HSRP, EIGRP, BGP, TCP/IP, 802.1x, IPSec, Radius, and TACACS+.
  • Experience using network protocol analyzers and
    sniffers including WireShark and Fluke tools.
  • Experience deciphering packet captures.
  • Experience supporting VoIP and ISP services support
    systems for network management including Voice technologies utilizing IP
    switching and routing architectures.
  • Experience working with VLAN, VRF, HSRP, Port
    Security, Traffic Shaping, Priority Queuing, and Class of Service (CoS).
  • Demonstrated knowledge of different cabling types
    including multimode fiber, single-mode fiber, LC versus SC,
    10/100/1000BaseX, Cat5, Cat5e, Cat6, and RJ45.
  • Experience utilizing troubleshooting tools including
    traceroute, ping, mtr, nmap, netstat, ipconfig or ifconfig, and iperf.
    Experience providing communication system status reports to management or
    support personnel.


University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy.

 

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