Community Outreach Specialist

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview:

Under the supervision of the Education and Training Program Manager, the Community Outreach Specialist is responsible for supporting the provision of services to assist newly arrived Hattian Immigrants to attain self-sufficiency through employment or microenterprise. Specifically, the Community Outreach Specialist supports services that include community outreach, work readiness training, micro enterprise training, employment preparation, placement, career enhancement services and follow-up services.

Major Responsibilities:

• Support the intake, assessment, and orientation to clients eligible for services;

• Provide both group and one-on-one intense job readiness orientations that provide clients with the basic skills required to enhance their employability;

• Provide both group and one-on-one workforce and small business development orientations that provide clients with the basic skills required to enhance their opportunities for employment or entrepreneurship;

• Determine specific employment or small business opportunities appropriate to Hattian clients and assist clients in accessing these opportunities by guiding them through the process;

• Assist clients and employers as necessary with post placement issues and continuing employment needs;

• Ensure timely and accurate compliance to all reporting requirements, and entry into two different databases;

• Participate in all program meetings, weekly employment meeting, staff development activities, and fully engage as a member of the team;

• Comply with all policies, procedures and protocols of the agency;

• Conduct outreach and develop new stakeholder relationships in effort to better support the Hattian Community;

• Other duties as assigned.

Job Requirements:

• Undergraduate degree in a related field; or mix of equivalent years of education and related work experience;

• Two years of related professional work experience ideal (in addition to the above);

• Demonstrated experience with the U.S. job search process and the ability to effectively coach clients through the nuanced process of securing employment;

• Excellent communication skills, with fluency in written and spoken English/Creole Haitian required;

• Proven success achieving goals and working effectively with all levels of staff in a multicultural environment;

• Proficient in Microsoft Office applications (Word, Excel, Outlook);

• Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.

Working Environment:

• Standard office environment, including the current hybrid mode of remote work within San Diego County and required in-office days, and some ‘field’ time within the service delivery area to perform the above outlined responsibilities. Office working environment is subject to change based on organization/business need.

• May require occasional weekend and/or evening work.

• Offices hours are scheduled as Monday-Friday, 8:30am-5pm.

• Access to a reliable vehicle to travel throughout the service delivery area with a valid driver’s license and current insurance required.

Compensation:

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits:

The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.