Concierge Weekends

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Concierge (Part-Time Weekends)

Caretta Senior Living – Maplewood, MN

position Summary

We are seeking a warm, professional, and dependable Concierge to join our team. In this role, you will provide courteous and efficient reception services to residents, staff, and visitors while serving as a central communication hub during both daily operations and emergencies.

This is a great opportunity for someone who is patient, compassionate, and service-focused, and enjoys creating a welcoming environment for others.

Position Details

  • Schedule: Saturday-Sunday, 8:00 AM – 4:00 PM
  • Pay: $16 per hour
  • Location: Caretta Senior Living
    1910 County Rd C E, Maplewood, MN 55109

Key Responsibilities

  • Greet and assist residents, visitors, and staff in a professional and courteous manner
  • Answer phones and respond to inquiries promptly and accurately
  • Maintain confidentiality and handle sensitive information with discretion
  • Monitor lobby and reception areas to support resident safety and awareness
  • Ensure timely staff response to resident or visitor needs
  • Accurately take and relay messages, prioritizing urgent matters
  • Follow security procedures including monitoring keys, pagers, and camera systems
  • Be knowledgeable of community services and assist with general inquiries
  • Respond to emergencies including fire, severe weather, power outages, resident elopement, and 911 calls following community procedures
  • Perform administrative and support tasks
  • Complete assigned duties within designated timeframes
  • Adhere to all GLMC policies and procedures

Qualifications

  • Minimum 1 year of receptionist experience (multiline phone system preferred)
  • High School Diploma or GED
  • Strong customer service and interpersonal skills
  • Strong communication, problem-solving, and judgment abilities
  • Ability to relate to and support an aging population
  • Basic computer proficiency in Microsoft Office and Excel
  • Pleasant and professional phone presence
  • Professional appearance and demeanor
  • Patient, compassionate, and service-oriented approach
  • Ability to read, write, spell, perform basic math, and communicate effectively in English

Join Our Team

If you bring a positive attitude, strong customer service skills, and a passion for helping others, we would love to meet you.

Join our team and be part of creating a warm, welcoming environment for our residents and families every day.

Apply today!

Great Lakes Management Company is an at-will employer; this job description is a guideline and does not constitute a written or implied employment contract. GLMC is an EO Employer/Vets/Disabled.

 

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