Configuration/Change Management Support- Remote

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<div class="isg-job-description“>Configuration/Change Management Support– Washington DC
Ellumen, named a Top Workplace by the Washington Post, is a small business dedicated to delivering innovative information technology and ancillary services to government and commercial customers. We pride ourselves on fostering a collaborative culture that values expertise, creativity, and mission-driven results.
Ellumen is seeking an experienced Configuration/Change Management Support Specialist to provide expertise for a U.S. Coast Guard (USCG) program. This hybrid role will focus on supporting configuration control and change management processes for Health IT systems, with a strong emphasis on coordination, documentation, and process improvement.
Must be US citizen with ability to obtain federal clearance (Active clearance preferred)
Key Responsibilities:

• Support Configuration Control Board (CCB) execution and management, including related tasks, processes, and subordinate working group/review boards.
• Provide support for Configuration Review Board (CRB) processes to manage and vet Health IT change requests from end users and program stakeholders.
• Participate in Defense Health Agency (DHA) capability development and release planning meetings for MHS GENESIS, reviewing release notes and assessing potential impacts to the USCG configuration baseline and service usage.
• Assist with documentation review, analysis, and updates, including the Configuration Management Plan and related support artifacts.
• Collaborate with stakeholders to ensure compliance with established configuration and change management procedures.

Required Qualifications:

• 5+ years of management consulting experience in a federal environment.
• 3–5 years of experience leading IT project requirements and change control processes, including direct implementation and maintenance of configuration/change management policies, plans, and procedures.
• Strong understanding of IT program management principles, with a focus on process governance and quality control.
• Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels.

Preferred Qualifications:

• Experience working with Electronic Health Record (EHR) solutions (e.g., MHS GENESIS).
• Background supporting IT acquisition programs for federal agencies.

education:

• Bachelor’s degree in Information Technology, Computer Science, Management, or a related field.

We are committed to fostering an inclusive and professional work environment. As an equal opportunity employer, we consider all qualified applicants for employment without regard to legally protected characteristics. We offer comprehensive healthcare benefits, which will be discussed in detail prior to your first interview.

 

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