Consultancy- Multimedia Consultant- Supply Chain Management Unit, Copenhagen, Denmark

The Position:

UNFPA’s commitment to improving availability and access to quality-assured reproductive health commodities hinges on robust forecasting and coordination of stakeholders to develop actionable national supply plans. In this regard, the Supply Chain Management Unit (SCMU) aims to strengthen the overall quantification capacity at UNFPA and Implementing Partners. Anchored within this broader capacity-building initiative is to design, develop, and deliver a blended learning course on the Quantification of reproductive health commodities. The course will be delivered through a blended/hybrid learning approach, combining self-paced online educational materials (e.g. videos/audios/interactivities/quizzes available online etc.) with traditional classroom methods (either in-person or via video calls). The course will be divided into 5-6 modules, where each module includes 3-4 lessons focusing on various topics related to quantification and the management of reproductive health commodities (see draft setup below). There should be assessments throughout the course that test the learner’s knowledge of the content, including a comprehensive assessment at the end of the course for the learner to obtain a certification of completion. For each lesson, participants should also be given various exercises and engaging activities to allow them to practice their understanding of the subject of the lesson. The course could be deployed in UNFPA’s Learning Management System (e.g. Moodle) with appropriate course evaluation methods/criteria.

The training will be available for UNFPA staff and partners working at country and regional levels dealing with supply chain management and quantification of reproductive health commodities. It will help participants in acquiring soft and technical skills and provide an overview and explanation of UNFPA quantification requirements.

Reports to:

Supervised by Supply Chain Capacity Building Analyst / Demand and Supply Planning Analyst.

How you can make a difference:

UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person’s potential is fulfilled. UNFPA’s strategic plan (2022-2025), reaffirms the relevance of the current strategic direction of UNFPA and focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. These results capture our strategic commitments on accelerating progress towards realizing the ICPD and SDGs in the Decade of Action leading up to 2030. Our strategic plan calls upon UN Member States, organizations and individuals to “build forward better”, while addressing the negative impacts of the Covid-19 pandemic on women’s and girls’ access to sexual and reproductive health and reproductive rights, recover lost gains and realize our goals.

In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.

UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.

Job Purpose:

The purpose of the consultancy is to support the development of the multimedia elements of the online course, including the deployment of all the materials in a learning management system. More specifically, this means that 

the consultant should propose, design, and develop all the multimedia/graphic content of the work (video/audio/text/animations) including all interactivities (quizzes, interactive videos, tests etc.), in an appropriate manner to keep the participants engaged while working closely with subject matter experts that are responsible for ensuring that the technical content is relevant and to the point. UNFPA will provide draft storyboards to the multimedia consultant that will include all the technical content that must be covered in the course. It will be the responsibility of the multimedia consultant to adjust/summarize/rephrase the content in the storyboards to align with the appropriate mode of delivery.

The objective is to develop high-quality and engaging course materials that will enhance the capacity of UNFPA staff and partners to better manage the quantification process.

You would be responsible for:

Under the overall direction of the Head of Demand and Supply Planning and guidance from the Quantification training package development team, the consultant will be responsible for performing the following activities:

1. Review and analyze all the existing course content to ensure the topic is well understood and elaborate on the appropriate learning methods (video/audio/quizzes/interactivities etc.). Content that will be provided by UNFPA includes:
2. Draft storyboards/scripts for voice-over or text (with limited instructions on the design/multi-media)
3. Draft exercises
4. Draft quizzes
5. Draft samples/attachments
6. UNFPA’s visual design
7. UNFPA’s proposed mode of delivery
8. Propose the appropriate visual design and mode of delivery for all lessons throughout the course including quizzes, assessments, and evaluation methods/criteria taking into account UNFPA’s preference. The mode of delivery for each lesson may include interactive videos, videos with voiceover, text with animations, etc. The proposal should also include the design and setup of the learning management system.
9. Note 1: UNFPA expects most course content to be delivered as interactive videos with voiceover with embedded quizzes/assessments.
10. Note 2: UNFPA is open to any adjustments to the existing draft content (storyboards/scripts, exercises, quizzes etc.) to better align with the visual design and mode of delivery.
11. Deliver a functional prototype, i.e. multiple samples of the module/lesson design in its draft format to demonstrate the various modes of delivery (videos with audio, interactive videos, interactive readings, quizzes, tests, etc). The functional prototype should demonstrate the outcome as close as possible to the final format.
12. Delivery of all modules/lessons using an appropriate authoring tool, such as Articulate 360 rise/storyline or similar. Each element of the course should go through at least 2 rounds of feedback reviews to ensure that the content aligns with the expectations from UNFPA before being considered as delivered. The delivery should include but is not limited to:
13. Refinement of draft storyboards/scripts /quizzes /exercises/readings/glossaries/attachments, etc. to align with the mode of delivery
14. Transfer of all materials into the agreed multimedia format using appropriate authoring tools.
15. Set up the course in the learning management system (e.g. Moodle) and establish/embed relevant assessments/evaluations to measure learners’ progress and knowledge throughout the course. Work includes
16. Designing the page visuals and navigation, deploying all the online course content as well as the related attachments (exercises, reading materials, templates etc) in a user-friendly format.
17. Developing and incorporating appropriate course evaluation systems at each step of the course in order for the facilitators to follow the learning of the participants and provide feedback appropriately.
18. Test and quality assure the materials.
19. Orient course administrators on how to manage and update the content if needed.
20. Deliver final content: SCORM package of the e-learning modules in Gold version, deployed in a Learning management system per UNFPA’s requirements.
21. Licences for necessary tools/softwares will be provided by UNFPA.

Qualifications and Experience: 

Minimum 6 years of experience in multimedia development and creation of high-quality online trainings.

• The minimum years of relevant experience is reduced to 3 years for candidates who possess a relevant first-level or advanced university degree.
• Demonstrate strong knowledge of new media skills; Application experience with Articulate 360 (rise/storyline), adobe premiere, Vyond, Panopto or Prezi.
• Demonstrate strong knowledge in video/audio editing, animation, graphic design, and instructional design.
• Strong competence in project management and excellent communication skills.
• Experience in establishing and structuring e-learning materials in learning management systems (LMS).
• Previous experience in UN or international organizations is an asset.

Languages: 

• Fluency in English is required

Duration and working schedule:

The project will be delivered based on milestones rather than daily/monthly remuneration.

The approximate time of delivery is estimated to 3 months.

Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.)

All the deliverables should be available electronically by the end of the consultancy. 

Required Competencies: 

Values:

Exemplifying integrity, 

Demonstrating commitment to UNFPA and the UN system, 

Embracing cultural diversity, 

Embracing change

Core Competencies: 

Achieving results,

Being accountable,

Developing and applying professional expertise/business acumen,

Thinking analytically and strategically,

Working in teams/managing ourselves and our relationships,

UNFPA Work Environment:

UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA’s workforce – click here to learn more.

Disclaimer:

Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements. 

UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants’ bank accounts. 

Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.

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