Consultant – Facilitate Risk Communication, Community Engagement and Infodemic Management (RCCE-IM) Trainer – B Level

World Health Organization

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JOB DETAIL

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Qualifications

 

 

1.      Area of expertise : 

 

Facilitate Risk Communication, Community Engagement and Infodemic Management (RCCE-IM) trainer

 

2.      Purpose of consultancy  

 

To prepare for and facilitate Risk Communication, Community Engagement and Infodemic Management (RCCE-IM) master training of trainers to be piloted in Libya and Tunisia.

 

3.      Background  

 

Experiences from different countries of the Region implementing Risk Communication, Community Engagement and Infodemic Management (RCCE-IM) based initiatives programs have shown that organized and aware communities are able to significantly improve basic health and wellbeing within their communities. In 2021, at the beginning of COVID-19 vaccine rolling-out the World Health Organization, Regional Office for Eastern Mediterranean, IFRC-Middle East and North Africa, and UNICEF Middle East and North Africa started the joint work on development of RCCE training package for the Community Health Workers encompasses a series of topics to facilitate community participation and build capacity of community social and refugee and migrant community leaders and volunteers to serve their local communities and bridge the gap between the communities and available primary health care services. Those topics show how communities can become involved at a grassroots’ level to empower people and enable communities to play an active role in health and wellbeing during the COVID-19 vaccine rolling-out.

 

In today’s globalized world, migration is a significant aspect of society. Individuals move across borders for various reasons, such as pursuing better economic opportunities, escaping conflict, or reuniting with family members. However, migrants often encounter distinct health challenges in their new environments. Risk Communication, Community Engagement and Infodemic Management (RCCE-IM) play an important role in addressing these challenges and supporting the well-being of migrant populations.

 

Risk communication involves sharing information and advice about health risks among authorities, experts, and people at risk. Many migrants may not speak the language of their host country fluently, which can affect their comprehension of health risks and available healthcare services. Effective communication can help bridge this gap. Migrants come from diverse cultural backgrounds, which can influence their views on health and healthcare. Adapting messages to respect these cultural differences is crucial for their effectiveness. Additionally, migrants may lack access to reliable sources of information in their native language. Providing accurate and timely information enables them to make informed decisions about their health.

 

Community engagement involves working with communities to address their needs. Migrants may distrust authorities due to trauma or discrimination, so engaging with them builds trust and encourages healthcare use. Understanding migrant health needs through engagement allows better care. Including migrants in decision-making empowers them and ensures their voices shape healthcare planning.

 

RCCE-IM are vital for migrant health. These ensure migrants have accurate information, suitable healthcare, and community support. Prioritizing RCCE-IM enhances health outcomes and well-being for migrants, creating inclusive and resilient societies.

 

4.      Deliverables

 

Under the guidance and supervision of the Health System Resilience Unit, Department of Universal Health Coverage/Health Systems and WCO Tunisia, the consultant will deliver a training curriculum (based on the Regionally adapted version) with facilitator’s guide, support preparation, facilitation and act as a master trainer during the RCCE-IM piloting workshops. The training curriculum and facilitator’s guide will be adapted to target refugees and migrants. The training will be conducted in French and Arabic.

 

Output 1: Develop new and adapt existing training material on RCCE-IM for migrants in Tunisia and Libya, support preparatory and coordination work with WCO Tunisia and Libya for a master training of trainers
Deliverable 1.1: Prepare agenda and develop training package for the pilot training of RCCE IM.

 

Deliverable 1.2: Design a materials and presentations related to RCCE IM.

 

Output 2: Participate in and facilitate training pilot sessions in accordance with the agenda and collect feedback participants and organizers on the curriculum and facilitator’s guide

Deliverable 2.1: Conduct pilot training for the RCCE-IM piloting workshops along with compilation of feedbacks on curriculum and facilitator’s guide.

 

Output 3: Prepare a comprehensive report on the outcomes of the pilot trainings and prepare recommendation for way forward as well as finalize the training package in English, Arabic and French (translations will be outside the scope of this consultancy).

Deliverable 3.1: Technical Report on the trainings and finalize the RCCE-IM training tool.

 

5.      Qualifications, experience, skills and languages

 

Educational Qualifications:  

 

Essential: Advanced university degree in communication, health promotion, risk communication, social science, public health, medical degree, international studies or a relevant field.

 

Experience  

 

Essential:

 

·         5 to 10 years of relevant experience in Public health programmes , emergency risk communication , health diplomacy

 

·         International Experience is a requirement for International consultancies

 

Desirable:

 

·         Work experience in WHO or another international public health organization.

 

·         Familiarity with the WHO’s 5-Step Emergency Risk Communication Capacity Building Package

 

 

Skills/Knowledge:

 

·         Thorough knowledge of health issues and effective use of social science-based interventions and effective communication tools and channels.

 

·         Ability to present and train adults.

 

·         Ability to structure and coordinate meetings to ensure positive outcomes for the targeted audiences.

 

·         Ability to develop communication plans.

 

·         Ability to work both independently and in a team setting.

 

·         High sense of responsibility for timely and quality delivering.

 

·         Ability to work under pressure with conflicting priorities.

 

·         Strong client focus.

 

Other skills:

·         Interpersonal, communication, presentation and negotiation skills.

 

·         Organizational competencies

 

·         Computer literacy (Word, Excel, PowerPoint, etc.).

 

 

Languages and level required

 

Expert knowledge of English , Arabic and French language.

 

6.      Location 

 

Cairo, Egypt.

 

7.      Travel 

 

Travel will be required.

 

 

Additional Information:

 

·         This vacancy notice may be used to identify candidates for other similar consultancies at the same level.

 

  • Only candidates under serious consideration will be contacted. 
  • A written test may be used as a form of screening. 
  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review. 
  • For information on WHO’s operations please visit: http://www.who.int

·         The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

 

The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.

 

Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to  [email protected]

 

·         An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.

 

  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates. 
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. 
  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. 
  • WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO. 
  • Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected]
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For roster vacancy announcements:

 

The purpose of this vacancy is to develop a list of qualified candidates for inclusion in the advertised roster. Successful candidates will be placed on the roster and subsequently may be selected for consultancy assignments; however, contracting of rostered candidates is not guaranteed.

 

Cairo, Egypt

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