Contracts Coordinator

Ensuring Chart’s Success…

The temporary Contracts Coordinator role will be for a minimum of 6 months, and the purpose is to manage and coordinate all aspects of Field Service Engineer mobilisations, customer support, and supplier management to ensure efficient service delivery. This includes preparing quotations, scheduling, invoicing, and maintaining up-to-date financial and project information. Additionally, the role provides essential support to the Customer Services team and Account Managers, contributing to the smooth operation of aftermarket activities and supporting various administrative and customer-focused tasks. 

Who are we…

Chart Industries is a leading global manufacturer of highly engineered equipment servicing multiple applications in the clean energy and industrial gas markets. Chart employees over 11,700 people based across 64 global manufacturing locations and 50+ service centres. Recognised for an innovative edge and expansive portfolio, Chart has a global leadership position in process technologies with products and services in applications such as hydrogen, carbon capture, energy recovery, nuclear, water treatment, mining, and LNG to name a few.

In 2023, Chart acquired Howden, a leading global engineering business. Since 1854, Howden has been at the forefront of developing engineering solutions for the needs of industrial processes. Today, Howden provide mission critical air and gas handling products to clients with our range of highly engineered compressors, blowers, fans, steam turbines and rotary heat exchangers.

The strategic combination of Howden and Chart expands our offering of products and solutions across the Nexus of Clean™ — clean power, clean water, clean food and clean industrials. Together we are advancing a more sustainable future, by helping our customers to increase their environmental & functional efficiencies and decarbonise their operations. We have a strong corporate identity and a clear purpose – you will be a member of our team shaping the future of the company and participating in helping our customers tackle some of the planet’s most pressing issues.

What will you do…

• Supporting all aspects of Aftermarket related activities for our Customers; this includes Combined Heat and Power (CHP), Field Services and Parts Tendering.
• Coordinate all aspects of the mobilisation and utilisation of the CHP Field Service Engineers (FSE’s) at Howden Turbo UK Ltd.
• Take a pro-active role in the management of suppliers that provide goods and services to the Field Service Team. Ensure that sub-contractors perform as agreed and comply with safety and insurance requirements. Achieve the best possible value for money.
• Provide essential support during times of peak load and when other team members are on holiday to provide customers with quotations for spare parts, managing triage process and following up on quotes with customers.
• Coordinate all aspects of FSE training, both internal and external. This includes the development and management of a skills and training matrix for each FSE within the team.

What do you bring…

An ideal candidate would likely have the following experience…

• Previous experience working in customer focussed environment.
• Experience of planning and co-ordinating the work of a team.
• Strong organisational skills with the ability to prioritise and multi-task in a fast paced environment.
• A good knowledge of Microsoft Office products, in particular the use of Excel.
• Robust administrative skills to manage and process documentation within the required timeframes.
• Good commercial acumen.
• Knowledge and experience working with financial processes/systems

Our benefits…

This is a temporary position based at our office in Peterborough, including an early finish on Friday. Our range of fantastic benefits includes:

• A flexible, hybrid working environment
• Generous holiday entitlement package totalling 33 days annual leave per annum
• Howden Pension Plan with a maximum employer contribution of 7% with Scottish Widows
• Enhanced Maternity, Paternity, shared parental and adoption leave pay
• Free onsite parking
• Healthcare cash plan with Healthshield
• Group Life Assurance plan at 3x salary
• Group Income Protection plan
• Access to My Howden Benefits & Wellbeing Portal – Cycle2Work programme, range of discounts across various retailers, wealth of information to support health & wellbeing
• Dedicated Help@Hand Service – free counselling, physiotherapy, financial support, medical second opinion, remote GP, personal training, nutrition consultations etc

Chart is an equal opportunity employer…

The Company intention in respect of recruitment, selection and promotion is to appoint the most suitable candidate for each job regardless of that person’s race, religious beliefs, sex, sexual orientation, marital status, age or disability.

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