Duties and Responsibilities
OFFICE BACKGROUND The mission of the United Nations Department of Operational Support (DOS) is to help Secretariat entities, including peace operations, departments and offices, succeed by providing rapid, effective, efficient and responsible support services. DOS has the following teams, which provide end-to-end service delivery and integration of operational support: I. Office of Support Operations (OSO): Provides dedicated advisory, operational and transactional support services to more than 100 UN Secretariat entities globally. The office oversees three areas covering Human Resources Services, Health-Care Management and Occupational Safety and Health, and Capacity Development and Training. II. Office of Supply Chain Management (OSCM): Covers a wide scope of services including supply chain planning and performance management, logistical support, procurement, vendor management and supplier diversity, aviation safety, and uniformed capabilities support. In addition to operational services and support, OSCM also provides advisory services and guidance to over 100 client entities globally, as well as to troop and police contributing countries (T/PCCs). III. Division for Special Activities (DSA): DSA oversees a range of specialized or cross-cutting operational capacities. A large part of its responsibilities is to support start-up, surge, transition and liquidation requirements and to exercise authority on behalf of entities to which authority has not been granted owing to a lack of capacity or from which authority has been temporarily withdrawn. IV. Division of Administration (DoA): Delivers administrative support functions for offices and departments at Headquarters and provides facilities management and commercial services. In addition, the division manages the commercial insurance policies for the organization, including offices away from Headquarters, Peacekeeping and Special Political Missions and other UN entities. The division is also responsible for the overall coordination of payroll-related and accounts payable tasks within the Umoja system. V. Office of the Under-Secretary-General (OUSG): Provides direct executive and management support to DOS leadership. Our work covers DOS strategy, performance, and analytics; as well as communication, coordination, and external relations. VI. Office of Information and Communications Technology (OICT): Develops and implements ICT strategies, manages infrastructure, supports applications, ensures cybersecurity, provides technical training, explores emerging technologies, and leverages ICT for mandate delivery. This recruitment is to build a candidate pool for Data Analytics and Business Intelligence Interns across the departments. Interns, based on their background, skills, and interests, will be placed into one of the teams mentioned above. The internship is unpaid. The specific internships drawn from this candidate pool will mainly be full-time and in person, but specific internships may be offered also as part-time and/or remote. Interns in principle work five days per week (35 hours), with supervision and support of a staff member. Interns who accept an in-person internship are expected to come into the office at least three days a week, in keeping with UNHQ-NY hybrid working policies. INTERNSHIP DUTIES Our interns work as full members of various DOS teams, pursue project assignments that are designed to make a significant impact on our work, and have opportunities to learn about the United Nations overall. The intern(s) may be responsible for the following duties: • Gathering and analyzing data from various sources, and providing support preparing data, data models, and surveys. • Performing statistical and/or mathematical programming to make sense of data gathered. • Providing technical support for existing reports, dashboards, or other tools • Supporting team members with data cleaning from primary or secondary sources and maintaining databases/data systems; • Translating data results into written reports and data visualizations/presentations to convey information to stakeholders and leaders. • Supporting data mining, optimization, metrics development, and predictive analysis. • Contribute to the search for approaches and methods that will lead to innovative data products; • Perform other duties as required.
Qualifications/special skills
We are open to a broad range of educational backgrounds. Typically, our interns are pursuing studies in Computer Science, Economics, Statistics, Operations Research, Engineering, Mathematics, Data Visualization or Analytics. Please note that to qualify for an internship with the United Nations Internship Programme, applicants must meet the following requirements: Applicants must meet one of the following requirements: (1) be enrolled in a graduate school programme (second university degree or equivalent, or higher); or (2) be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s degree or equivalent); or (3) have graduated with a university degree as defined in (1) and (2) above. We also ask that applicants: (1) Be computer literate in standard software applications; (2) Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and (3) Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views. No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.
Additional Information
A completed online application is required. Incomplete applications will not be reviewed. The Cover Note must include: • Degree Programme (What are you currently studying) • Graduation Date (When will you graduate or when did you graduate from the programme) • Explain why you are the best candidate for this specific internship (please also specify which three (3) out of six (6) Pillars you might be interested to undertake an internship in) • Explain your interest in the United Nations Internship Programme In your online Personal History Profile, be sure to include all past work experiences, IT skills, and three references. Due to the high volume of applications received, ONLY successful candidates will be contacted. Applicants who are children or siblings of a staff member shall not be eligible to apply for an internship at the United Nations. Terms of the internship programme: • The minimum duration of this internship is three months, which can be extended up to a total period of six months. • For this internship, interns are expected to work on a full-time basis, under the supervision of a staff member at an appropriate level. The working hours will be discussed with your supervisor at the time of the interview. • A record of attendance shall be maintained by the receiving entity in order to ensure that the intern meets this requirement. • Interns serving in one entity do not have a right to transfer to another entity. • Full provisions related to the conditions and terms of the United Nations Internship Programme can be accessed on the following link: https://undocs.org/ST/AI/2020/1.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.