Coordinator

Job summary

An exciting opportunity has arisen to join the Neuromuscular team at Sheffield Children’s Hospital as a Coordinator. This is a key role to the day to day functioning of the Neuromuscular Service. There is also the opportunity to further support the various teams within the Neurodevelopmental Care Group.

You will be a good team player with excellent organisation and prioritisation skills. Experience in a similar role is desirable, but not essential.

It is essential that you can manage a busy workload with competing demands, use your initiative and communicate accurately and sensitively to staff members and patients. Confidentiality must be maintained at all times.

You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. You will share the Trust values and be committed to equality, diversity and inclusion.

This role is a great opportunity for you if you’re looking to expand your knowledge and skills further within a healthcare setting.

Main duties of the job

The role has a variety of duties, crucially:

• Coordination of MDTs and appointments, ensuring plans are in place for patients and all relevant outcomes and actions are followed up, as well as supporting documentation completed
• Liaising with other a wide range of clinical colleagues to facilitate patient care and assessment
• Capturing a range of data accurately and in good time
• Provide general comprehensive administrative support to clinical teams

About us

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:

1. Outstanding Patient Care
2. Brilliant Place to work
3. Leaders in Children’s Health

We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.

As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.

As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children’s health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.

Date posted

17 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

425-24-6857004

Job locations

Ryegate Children’s Centre

Tapton Crescent Road

Sheffield

S10 5DD

Job description

Job responsibilities

Please refer to the job description and person specification for full details of the role.

Inclusive Recruitment & Selection

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net

We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

• Compassion leading by kindness and showing empathy, understanding and respect
• Accountability striving to do the right thing and owning responsibility
• Respect value differences, tackling inequality and fostering a culture of inclusion
• Excellence delivering a high-quality standard of care

Person Specification

Qualifications and Training

Essential

• Educated to GCSE standard or equivalent, with a GCSE in Maths and English language (grade C or above)
• Level 3 typing/word processing or equivalent qualification and experience.
• NVQ Level 4 in Business Administration or equivalent or equivalent knowledge acquired through experience

Desirable

• Willingness to undertake relevant study to enhance skills/knowledge

Experience

Essential

• Experience of a range of administrative processes
• Experience of organising and implementing administrative procedures to support a multi-disciplinary customer focussed service.
• Audio typing experience
• Experience of working in a multi-disciplinary team
• Experience of using a wide range of IT and information systems including Microsoft Office.
• Experience of scheduling/co-ordination of activities and or resources

Desirable

• Experience of staff supervision/performing appraisals
• Experience of using hospital information systems
• Experience of working with parents/families.

Knowledge and skills

Essential

• Knowledge of medical terminology
• Ability to provide a proactive and high quality customer focused service.
• Ability to input, retrieve and analyse information
• Ability to manage conflict and difficult, challenging and sensitive situations
• Strong interpersonal skills, for effective working with colleagues and internal and external customers
• Excellent organisational skills with the ability to plan and prioritise work with conflicting deadlines for themselves and others
• Ability to work on own initiative and effectively as a team member
• Ability to communicate information to parents in a sensitive and tactful manner.

Desirable

• Knowledge and understanding of the principles of information governance.
• Understanding of budgetary or resource management

Personal Attributes

Essential

• Attention to detail
• Effective team worker
• Ability to exercise initiative and self judgement
• Professional values and manner
• Flexible working patterns to meet needs of service/deadlines.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Ryegate Children’s Centre

Tapton Crescent Road

Sheffield

S10 5DD

Employer’s website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)

Read Full Description