Corporate Fulfillment Associate (In Office)

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<div class="isg-job-description“>Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Corporate Fulfillment Associate’s primary responsibility will be to maintain a substantial weekly volume of search and filing orders. This includes assisting our clients in staying legally compliant by handling electronic and paper filings, updating customer records, researching jurisdictional requirements, and retrieving necessary documents.

What You’ll Do

• The associate’s primary responsibility will be to train with the Assistant Manager and Manager of the department, to become proficient with the functions of the corporate and register agent group as well as the various applications utilized.
• The associate will be responsible for accepting and uploading service of process for all register agent clients.
• The associate will be responsible for reviewing state corporation filing procedures.
• The associate will be acquainted with the directory of agents and the combined search and filing matrix and will be able to use these resources to assist in the completion of orders.
• The associate will be comfortable speaking with clients regarding order status and simple explanations of the various departmental products and services.

What You’ll Bring

Required education, experience, Certification/Licensure

• High School diploma or equivalent

• 2+ years title industry experience

• Experience with MS Office suite
• Excellent verbal/written communication skills
• Able to maintain professionalism and a positive service attitude at all times
• Strong detail orientation
• Customer service orientation
• Exercises good judgment
• Working knowledge of company and/or client operating systems

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

 

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