ARIZONA DEPARTMENT OF CORRECTIONS

REHABILITATION & REENTRY

Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.

The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

CORRECTIONAL RECORDS CLERK I

Job Location:

Address:

701 – E Jefferson St

Phoenix, AZ 85034

Posting Details:

Salary: $32,400.00

Grade: 11

Closing Date: 09/24/2024

Job Summary:

The Arizona Department of Corrections is seeking a qualified individual to perform clerical work of average difficulty regarding inmate records.

Job Duties:

• Sorts, posts, replaces, and copies large volumes of documents and information in offender files in a timely and accurate manner
• Prepares offender locations and status documents for use by supervisors and managers in preparation of reports
• Processes incoming and outgoing mail, date stamp, and sort mail to appropriate locations
• Operates automated data storage, retrieval equipment, computer, copy machine, and faxes
• Performs manual processes to obtain or input information in offender files
• Searches files to locate and retrieve requested information
• Researches files to provide routine information to authorize agency staff and all law enforcement representatives
• Provides responses to phone inquiries by utilizing the Arizona Correctional Information System (ACIS) for correct responses
• Maintains file records and documents, locates, and responds to inquiries
• Gathers and prepares routine information from case records and other sources for transmittal to Central Office Records (COR)
• Responds to telephone inquiries
• Attends staff meetings under the direction of the supervisor
• Receives and provides information pertinent to the work activities and systems
• Attends all mandatory training
• Drives on State business
• Performs other duties appropriate to the assignment

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Office practices and procedures
• Laws, rules, policies, and procedures governing offender files and documents
• Sort, post, and file offender documents and information in offender institutional files
• Automated/manual storage and retrieval techniques and equipment
• Numerical and digital filing systems
• Basic office equipment including fax, copier, and telephone
• Proper grammar and spelling
• Computers and various software programs, including Microsoft Office and Google

Skill in:

• Rules, regulations, ADCRR policies, and procedures as they apply to offender records
• Written and verbal communication
• Establishing and maintaining interpersonal relationships
• Customer service
• Office procedures, practices, and techniques
• Attention to detail

Ability to:

• Operate various office equipment, including computers, faxes, phones, scanners, and copiers
• Learn to use the Arizona Corrections Information System (ACIS)
• Learn to apply the laws, rules, and policies governing offender files
• Learn through repetition, practice, and on the job training
• Follow both verbal and written guideline
• Work in a prison environment

Selective Preference(s):

• High School Diploma or GED

Pre-Employment Requirements:

In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.

May require possession of, and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:

• Vacation and sick days with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
• Exceptional retirement program
• Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
• An incentivized commuter club and public transportation subsidy program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS).

Enrollment eligibility will become effective after 27 weeks of employment.

Current ADC Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

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