JOB DESCRIPTION

Title: Communications officer

Employee Working Location: Partially Virtual / Hybrid

Employment Status: Permanent Full-time

The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will:

• Support on identified client group portfolios.
• Support and coordinates the implementation of national communications plans in support of domestic and international operations.
• Support the production of national communications products and publications (e.g. brochures, guides, presentations, videos, speeches).
• Write and edit national communications materials as required.
• Support the creation and dissemination of messaging.
• Support the creation of engaging and compelling content, both written and visual, for various communication channels while ensuring consistency with the organization’s brand voice and messaging.
• Provide support for on-call as required.

What we are looking for:

• Qualifications include a minimum of 2-4 years of experience and a 3-year college diploma or university degree and/or an equivalent combination of education and experience.
• Ability to identify and resolve issues, by applying standard procedures and functional or organizational knowledge.
• Communication skills, diplomacy and empathy to interpret information and deliver advice, clarify client or stakeholder needs, offer solutions, and resolve escalations in new or somewhat sensitive situations.
• Proficient in Microsoft 365 tools (e.g., Outlook, Word, Excel, PowerPoint, Teams) to support communication, collaboration, and document management.
• Please share a copy of your cover letter upon application submission

Working conditions:

• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.

• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.

• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements